MAUDLINA SANKAH
HEALTH INFORMATION OFFICER
ACCRA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
27
27
years of professional experience
1
1
Certification
Work History
HEALTH INFORMATION OFFICER
GHANA HEALTH SERVICE
ACCRA CENTRAL
11.2022 - Current
- Improved overall department efficiency by streamlining processes and implementing new policies.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Increased employee satisfaction with constructive performance evaluations and targeted feedback.
- Boosted team morale through recognition programs, resulting in higher productivity levels.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
PRINCIPAL BIOSTATISTICS ASSISTANT
GHANA HEALTH SERVICE
ACCRA, CENTRAL
08.2019 - 08.2021
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
NATIONAL SERVICE PERSON
NATIONAL SERVICE SECRETARIAT, GHANA
ACCRA
08.2019 - 09.2020
- Enhanced teamwork skills by participating in group tasks and collaborating with fellow National Service members.
- Improved public speaking abilities through leading presentations and briefings during service activities.
- Demonstrated adaptability by quickly learning new roles and responsibilities as needed throughout the service term.
INTERNSHIP STUDENT
PARLIAMENT MEDICAL CENTRE
OSU-ACCRA
06.2018 - 09.2018
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Delivered high-quality work consistently, demonstrating strong work ethic and dedication to the internship program.
- Assisted colleagues in their tasks when needed, fostering a supportive work environment.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
CASUAL HEALTH WORKER
KANESHIE POLYCLINIC
KANESHIE, ACCRA
05.2007 - 09.2011
- Delivered personalized, compassionate care to patients while maintaining respect for their privacy and dignity.
- Streamlined patient documentation processes, contributing to a more efficient work environment for medical staff.
- Assisted in coordinating community outreach programs to promote public health awareness and disease prevention.
- Participated in ongoing professional development opportunities, staying current on best practices in healthcare delivery.
- Provided timely, accurate charting of patient information for improved continuity of care between providers.
COMMUNITY WORK VOLUNTEER
YOUNGSTERS PEER EDUCATORS PROJECT
ACHIMOTA, ACCRA
03.1997 - 04.1997
- Implemented health promotion campaigns within the local community, raising awareness about important healthcare topics.
- Improved local parks and recreational areas through regular clean-up efforts.
- Promoted environmental awareness by educating community members on sustainable practices.
Education
DIPLOMA CERTIFICATE - SECRETARIAL STUDIES AND OFFICE ADMINISTRATION
FEDEN SCHOOL OF SECRETARIES
POST OFFICE, ACCRA COMPUTER CERTIFICATE - INTRODUCTION TO COMPUTERS
GHANA MILITARY ACADEMY COMPUTER TRAINING SCHOOL
TESHIE, ACCRA BACHELOR OF SCIENCE - HEALTH INFORMATION MANAGEMENT
UNIVERSITY OF CAPE COAST
CAPE COAST 08.2019
PROFESSIONAL CERTIFICATE IN HEALTH RECORDS MANAGEM - HEALTH RECORDS MANAGEMENT
YESHUA INSTITUTE OF TECHNOLOGY
OYARIFA, ACCRA09.2016
Skills
- Interpersonal Communication
- Critical Thinking
- Decision-Making
- Active Listening
- Data Entry
- Clerical Support
- Written Communication
- Microsoft Word
- Supervision and leadership
- Analytical Thinking
- Records Management
- Medical Billing and Coding
- Medical Records and Documentation
- Paperwork Processing
- Demographics Information
- Medical Information Computerization
- Patient Information Verification
- Insurance Eligibility
- New Patient Chart Preparation
- Medical Histories and Vital Statistics
- Customer Service
- Client Relations
- Greeting Visitors
- Filing Procedures
- Medical Record Safeguarding
- Patient Health Information Access
- Administrative Duties
- Patient Rights
- Record Retention Guidelines
- Data Extraction
- QMSoftware Receivables Management
- Patient Data Collection
- Client Satisfaction
- Hospital Inpatient and Outpatient Records
- Filing Systems Expertise
- Knowledgeable about Diseases
- Data Integrity
- Electronic Filing System Organization
- Workers' Compensation Forms
- Patient Flow Coordination
- Qualitative Analysis
- Medical Billing Code Accuracy
- Maintain Patient Confidentiality
- EMR Systems
- Data Communications
- Patient Data Management Systems
- Records Accuracy
Accomplishments
- Supervised team of 12 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 10 in the development of APPLICATION OF INFORMATION TECHNOLOGY IN THE MANAGEMENT OF HEALTH DATA.
- Achieved ACCURATE RESULTS by completing DATA COLLECTION with accuracy and efficiency.
- Documented and resolved PATIENT HEALTH INFORMATIONS which led to PATIENTS SATISFACTION. .
Certification
- Certified HEALTH INFORMATION OFFICER, ALLIED HEALTH PROFESSION COUNCIL, GHANA 2022
- HEALTH RECORDS MANAGEMENT License - 2017
Languages
English
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Timeline
HEALTH INFORMATION OFFICER
GHANA HEALTH SERVICE
11.2022 - Current
PRINCIPAL BIOSTATISTICS ASSISTANT
GHANA HEALTH SERVICE
08.2019 - 08.2021
NATIONAL SERVICE PERSON
NATIONAL SERVICE SECRETARIAT, GHANA
08.2019 - 09.2020
INTERNSHIP STUDENT
PARLIAMENT MEDICAL CENTRE
06.2018 - 09.2018
CASUAL HEALTH WORKER
KANESHIE POLYCLINIC
05.2007 - 09.2011
COMMUNITY WORK VOLUNTEER
YOUNGSTERS PEER EDUCATORS PROJECT
03.1997 - 04.1997
DIPLOMA CERTIFICATE - SECRETARIAL STUDIES AND OFFICE ADMINISTRATION
FEDEN SCHOOL OF SECRETARIES
COMPUTER CERTIFICATE - INTRODUCTION TO COMPUTERS
GHANA MILITARY ACADEMY COMPUTER TRAINING SCHOOL
BACHELOR OF SCIENCE - HEALTH INFORMATION MANAGEMENT
UNIVERSITY OF CAPE COAST
PROFESSIONAL CERTIFICATE IN HEALTH RECORDS MANAGEM - HEALTH RECORDS MANAGEMENT
YESHUA INSTITUTE OF TECHNOLOGY