Results-driven Principal Quality Control Officer with a proven track record in implementing policies and procedures that enhance compliance and safety. Expertise in quality control analysis and visual inspection, leading to improved operational efficiency and high customer satisfaction. Demonstrated ability to train personnel effectively while resolving problems collaboratively within teams. Career goals include driving continuous improvement initiatives to elevate standards in quality assurance.
Overview
12
12
years of professional experience
Work History
Principal Quality Control Officer
Quality Control Company Ltd (Ghana Cocoa Board)
Accra
10.2012 - Current
Performed quality control inspections at customer sites to determine alignment with safety regulations.
Participated in internal audits of the company's quality management system.
Trained personnel on the proper use of inspection equipment, sampling techniques, and general work procedures.
Monitored inspectors on-site, participated in technical training and workshops to improve the skill set and boost overall knowledge, and upheld safe operating procedures and clean area mandates to meet regulatory requirements.
Conducted tests on product samples and recorded results.
Maintained equipment by performing quality assurance checks, and reporting damaged or broken equipment to the research department.
Enforced regulatory and institutional compliance in setting by monitoring its day-to-day activities and supporting systems.
Kept up to date on compliance regulations and institutional policies, implemented new procedures to meet adjusted standards and communicated changes to personnel.
Maintained accurate records of all inspections performed including test results and corrective actions taken when necessary.
Updated and documented inspection results by accurately completing reports.
Completed day-to-day duties accurately and efficiently.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked successfully with a diverse group of coworkers to accomplish goals, and address issues related to products and inspection services.
Managed inventory and supplies to ensure materials were available when needed.
Education
Master of Philosophy - Crop Science (Postharvest Technology)
University of Energy And Natural Resources
Sunyani, Ghana
11-2024
Bachelor of Science - Agriculture Technology
University For Development Studies
Tamale, Ghana
12-2008
Senior Secondary School Certificate -
Asankrangwa Secondary School
Asankrangwa, Ghana
08-2002
Basic Education Certificate -
Assemkrom Junior Secondary School
Assemkrom, Ghana
08-1998
Skills
Visual inspection
Reporting
Policy and procedure implementation
Quality control analysis
Trained on OSHA requirements
Languages
Ewe
First Language
English
Proficient (C2)
C2
Twi
Proficient (C2)
C2
Timeline
Principal Quality Control Officer
Quality Control Company Ltd (Ghana Cocoa Board)
10.2012 - Current
Master of Philosophy - Crop Science (Postharvest Technology)
University of Energy And Natural Resources
Bachelor of Science - Agriculture Technology
University For Development Studies
Senior Secondary School Certificate -
Asankrangwa Secondary School
Basic Education Certificate -
Assemkrom Junior Secondary School
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FRANK FREDUA-MENSAH ESQ.FRANK FREDUA-MENSAH ESQ.
Principal Administrative Officer at Quality Control Company Ltd, Ghana Cocoa BoardPrincipal Administrative Officer at Quality Control Company Ltd, Ghana Cocoa Board