Matmond Sarssah
Kumasi
Overview
13
13
years of professional experience
Work History
Duty Supervisor
PassionAir Limited
09.2021 - 10.2024
- Monitored employee productivity to provide constructive feedback and coaching
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues
- Coordinated employee schedules according to shift changes and availability
- Planned and managed resources to consistently meet production, quality and cost goals
- Reviewed completed work to verify consistency, quality and conformance
- Complied with company policies, objectives and communication goals
Supervisor
Perfect End Limited
Kumasi
02.2019 - 08.2021
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues
- Monitored employee productivity to provide constructive feedback and coaching
- Coordinated employee schedules according to shift changes and availability
Secretary
Baptist University College
01.2014 - 01.2015
Secretary
Alpha and Omega Publication
01.2013 - 01.2014
Pulp Attendant
Unity Oil Company LTD.
01.2012 - 01.2013
Education
Diploma - Customer Service
Crystal Galaxy College
Accra Ghana06.2017
Diploma - Passenger Handling
Crystal Galaxy College
Accra Ghana06.2017
Certificate - Life Skills And Personal Development
International Travel And Tourism Institute
Accra 11.2018
Skills
Problem solving
Strategic thinking
Strong communication skills
Time management
Timeline
Duty Supervisor
PassionAir Limited
09.2021 - 10.2024
Supervisor
Perfect End Limited
02.2019 - 08.2021
Secretary
Baptist University College
01.2014 - 01.2015
Secretary
Alpha and Omega Publication
01.2013 - 01.2014
Pulp Attendant
Unity Oil Company LTD.
01.2012 - 01.2013
Diploma - Customer Service
Crystal Galaxy College
Diploma - Passenger Handling
Crystal Galaxy College
Certificate - Life Skills And Personal Development
International Travel And Tourism Institute