Overview
Work history
Education
Skills
Accomplishments
Timeline
Generic

Mary Dogbe

Accra

Overview

15
15
years of professional experience

Work history

Internal Human Resource Supervisor

THE CAPITAL GROUP LIMITED
ACCRA
07.2021 - Current
  • Executive Assistance
  • Co-ordinate the operations of all Departments and to ensure the attainment of corporate objectives
  • Ensure effective and efficient administration of all Human Resource systems including Human Resource Planning, Career Development, Job analysis, Monitoring, Evaluation, Performance Appraisal and Compensation Management
  • Prepare for the approval of the Chief Executive Officer strategic goals, objectives and programs for the Administration and Human Resources department
  • Monitor the activities of the Quality Management Committee of the Company to ensure continuous improvement, observance of proper implementation of decisions and provision of adequate administrative services
  • Direct, monitor and control the implementation of the Company's performance management and incentive scheme
  • Liaise with the Recruitment department in hiring/recruitment/ screening and interviewing candidates, developing job descriptions and participate in job vacancy advertisements
  • Drive consensus-building and mediation mechanism to constructively address employee conflicts
  • Ensure a successful human resource administration that encompasses leadership, decisiveness, flexibility, sound business judgment, and competency of management personal.

Healthcare Assistant

NSAWAM GOVERNMENT HOSPITAL
03.2018 - 03.2019
  • Supporting with patient care, non-clinical support, and infection control
  • Assisting patient with their enquiries and responding to all request promptly and effectively
  • Identify concerns with patient health and escalating to the clinical team
  • Carrying out basic healthcare checks including height, weight (BMI) and pulse and providing associated lifestyle advices
  • Assisting the nurse with general patient checkups immunizations and vaccines and blood testing preparation
  • Maintain accurate patient records in line with practice guidelines
  • Handling specimen and clinical waste correctly while following establish decontamination policies.

conscientious

SOCIAL SECURITY AND NATIONAL INSURANCE TRUST
ACCRA
09.2016 - 09.2017
  • Healthcare Assistant with expertise in delivery high quality care to maintain the health, safety, and development to client in fast-paced hospital and diagnostic Centre
  • A multifaceted Career with an extensive knowledge in healthcare service providing tailored patient care to meet all aspect of their physical, emotional wellbeing
  • Adept to provide a hand on support toa all nursing a doctorial staff
  • Able to clump catheter and conduct counselling to patient before medical examination is run on them without any supervision while ensuring compliance with polices and guidelines in health and safety to promote healthcare efficiency
  • Demonstrate support and leadership qualities in healthcare and the ability to supervise the provision of safe and compassionate care effectively
  • CORE SKILLS
  • Basic Healthcare check
  • Person centered care
  • Administering of medication
  • Clumping of catheter
  • Personal care
  • Basic wound dressing, Quality Control
  • Member service department (MSD) - Quality Assurance
  • Verify, register, and scan documents, as well as client data entry
  • Dispatch and receive client document to be verified and registered
  • Call client for information on their document.

Healthcare Assistant

METROPOLIS HEALTHCARE
ACCRA
09.2011 - 09.2015
  • Register patients' details on a software platform (ATTUNE) and filing of the reports Patients Reports
  • Response to customer inquiries, receive and briefing patients on what to expect when attended to by the doctor
  • Followed up on patients' complaints and advice and implement possible solution when necessary
  • Preparation and document client's data before seeing the doctor as well as making sure result and report are reaches human resource managers on time.

Health care Assistant

MDS-LANCET LABORATORIES
ACCRA
04.2008 - 06.2010
  • Attend to patients compliant and types of medical reports
  • Clients briefing on issues pertaining to what they would do if they visit the healthcare
  • Log patient's details on software (MEDTECH - ISO) before they are attended to by the lab technicians
  • Give special counselling to some client before samples are taken

Education

TRAINING Care Certificate Effective Executive Personal Assistance The Legal Aspect of HR Executive Certificate HR Systems -

CPD Online College

Bachelor - Business Administration (Human Resource Management

Methodist University College Ghana (MUCG

Senior Secondary School Certificate - undefined

University Of Ghana Business School Institute Of Executive Studies Institute Of Executive Studies

Skills

  • COMPUTER LITERACY
  • Microsoft Office Customer Care Software
  • Microsoft Windows Customer Mgt Billing System
  • Ms Dos
  • Page Maker
  • Coral Draw
  • Power Point(Advance)
  • Excel (Advance)
  • Word (Advance)

Accomplishments

  • First Class Honor in Human Resource management - 2016
  • Personally commended by nurse's supervisor for the care shown to patients
  • Suggested a follow up call to client to check up on their wellbeing with 100% feedback from client and staff
  • Reduce spillage and adverse incident reporting 70% within 3 months

Timeline

Internal Human Resource Supervisor

THE CAPITAL GROUP LIMITED
07.2021 - Current

Healthcare Assistant

NSAWAM GOVERNMENT HOSPITAL
03.2018 - 03.2019

conscientious

SOCIAL SECURITY AND NATIONAL INSURANCE TRUST
09.2016 - 09.2017

Healthcare Assistant

METROPOLIS HEALTHCARE
09.2011 - 09.2015

Health care Assistant

MDS-LANCET LABORATORIES
04.2008 - 06.2010

TRAINING Care Certificate Effective Executive Personal Assistance The Legal Aspect of HR Executive Certificate HR Systems -

CPD Online College

Bachelor - Business Administration (Human Resource Management

Methodist University College Ghana (MUCG

Senior Secondary School Certificate - undefined

University Of Ghana Business School Institute Of Executive Studies Institute Of Executive Studies

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Mary Dogbe