Dedicated and adaptable individual with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Social Welfare Assistant
Ga West Municipal Assembly
Amasaman
10.2024 - Current
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Internship Personnel
Iris Place Drug and Alcohol Rehabilitation
11.2023 - 06.2024
Monitoring of clients in their recovery process
Inspection of clients rooms
Counselling
Personality trait and behavioral disorders
Internship Personnel
Ga West Municipal Assembly
08.2023 - 10.2023
Registration of cases
Recording of cases
Daycare inspection
Pre-school assistant facilitator
God'sway International School
Pokuase - Abensu
04.2023 - 06.2023
Collaborated with staff to implement educational programs and lessons.
Assisted teachers in preparing and organizing classroom materials.
Supported lead teacher with daily classroom activities.
Class teacher
Ramseyer Presbyterian School
09.2019 - 08.2020
Designed engaging lesson plans to support diverse learning styles.
Implemented classroom management techniques to foster a positive learning environment.
Evaluated student performance through assessments and provided constructive feedback.
Maintained accurate records of student attendance and academic progress.
Facilitated parent-teacher conferences to discuss student development and concerns.
Education
BA - Social Work
University of Ghana
01.2021 - 08.2025
West Africa Secondary School Certificate Examination (WASSCE) -
Methodist Girl’s High School
10.2016 - 01/2019
Basic Education Certificate Examination (BECE) -
St. Sylvanus R/C Basic School
Greater Accra
Skills
Case management
Client assessment
Behavioral observation
Customer relationship management
Crisis intervention
Conflict resolution
Interpersonal communication
Adaptability to change
Problem solving
References
Monica Atawugye, Social Welfare, Ga West Municipal Assembly, 0243341354
Bernice AmAmoako, Social Welfare, Ga West Municipal Assembly
Mr. Kofi Afrifa-Amoah, Ga West Municipal Assembly, 0260949444
SOCIAL WELFARE ASSISTANT at Department of Social Welfare and Development – 4P’sSOCIAL WELFARE ASSISTANT at Department of Social Welfare and Development – 4P’s