Summary
Overview
Work History
Skills
Languages
Timeline
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Mary Boateng

Accra

Summary

Adept Phlebotomist Technician with a history at NHS, skilled in venipuncture and enhancing patient satisfaction. Excelled in specimen accuracy, leveraging expert venipuncture techniques and compassionate communication. Proven track record in improving team productivity and maintaining strict confidentiality, showcasing a blend of technical proficiency and soft skills.

Overview

4
4
years of professional experience

Work History

Phlebotomist Technician

NHS
05.2020 - Current
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Increased patient satisfaction by providing efficient and accurate blood collection services.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Verified patients' identification for proper sample collection.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Packaged and shipped specimens to central lab daily.
  • Provided excellent customer service while verifying patient information and insurance at registration.
  • Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
  • Improved team productivity by cross-training in various laboratory tasks, including centrifugation, urinalysis, and recordkeeping.
  • Maintained a clean and safe work environment, adhering to infection control policies and procedures.

Skills

  • Venipuncture
  • Data Entry
  • Order of draw
  • Proper tourniquet use
  • Venipuncture Technique
  • Capillary puncture
  • Needle disposal
  • Patient confidentiality
  • Specimen labeling
  • Geriatric phlebotomy
  • Recording data
  • Quality Control
  • Hemoglobin Testing

Languages

English
Advanced (C1)

Timeline

Phlebotomist Technician

NHS
05.2020 - Current

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Mary Boateng