Mary Aginah
Kumasi
Summary
- Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Bond Signature Movie Industry. Excelled in organization and verbal communication, adeptly managing client relations and administrative support. Achieved significant improvements in office efficiency and client database management without compromising confidentiality or service quality.
- Able to work in a tense situation and give out a satisfactory result.
- Able to handle multi-tasks and give a Satisfactory result.
- Punctual to work.
- Have a Good and mutual relationship with other works and the directives
Overview
5
5
years of professional experience
Work History
Receptionist
Tip Garden Real Estate
09.2024 - 12.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Managed multiple tasks and met time-sensitive deadlines.
- Kept reception area clean and neat to give visitors positive first impression.
Sale Representative
Spaa Supermarket
07.2023 - 02.2024
- Increased sales revenue by identifying and targeting high-potential accounts.
- Provided feedback from customers to product development team, influencing future product enhancements.
- Boosted team morale and productivity by leading weekly sales strategy meetings.
- Conducted detailed market analysis to guide development of sales strategies.
Receptionist
City LandMark Hotel
02.2022 - 05.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
Receptionist
Bond Signature Movie Industry
04.2020 - 12.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Improved office organization with meticulous management of appointment scheduling and client databases.
Education
West Africa Examination Council -
Divine Model Secondary School Awka
Anambra, Nigeria Bsc - IT@WORKPLACE
IPMC
Kumasi, Ghana Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- Greeting and seating clients
- Data inputting
- File management
- Document management
Languages
English
Intermediate (B1)
Timeline
Receptionist
Tip Garden Real Estate
09.2024 - 12.2024
Sale Representative
Spaa Supermarket
07.2023 - 02.2024
Receptionist
City LandMark Hotel
02.2022 - 05.2023
Receptionist
Bond Signature Movie Industry
04.2020 - 12.2020
West Africa Examination Council -
Divine Model Secondary School Awka
Bsc - IT@WORKPLACE
IPMC
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