MARY ADZO KWASHIE
ACCRA
Summary
Detail-oriented Banking, Administrative, and Finance Professional with expertise in customer service, account management, risk planning, and operational support. Experienced in enhancing efficiency, maintaining confidentiality, and building strong client relationships while delivering high-quality service in fast-paced environments. Skilled in accurate record-keeping, compliance, and managing financial and administrative tasks with precision.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
BRIGHT LILIES SCHOOL
01.2024 - Current
- Organize meeting arrangements, preparing reports and maintaining appropriate filing system as well as answering and directing phone calls.
- Write and distribute emails, letters and management of office systems and equipment Submits and reconciling expense reports
- Laise with Executive Director and administrator to handle requests and queries including serving as a point of contact for internal and external clients
- Update and maintain office policies and procedures, order for office supplies and research new deals. Provides general support to visitors
Personal Banker/Customer Service Executive - NSP
GCB BANK PLC
11.2022 - 09.2023
- Assisted in efficient initiation and management of client's accounts by explaining the various account options to customers and ensuring accurate completion of required documents for processing.
- Facilitated seamless international funds transfers by navigating foreign exchange rates, regulatory compliance, and necessary documentation.
- Contributed to the smooth execution of cross-border transactions.
- Played an integral role in processing standing orders and salary advances ensuring precise execution in alignment with established bank protocols and client preferences.
Secretary
BETHEL STAR ACADEMY
02.2016 - 09.2018
- Effectively delivered streamlined documentation, coordinated meetings, and offered administrative assistance.
- Effective implementation of the curriculum and evaluation of students' academic advancement.
- Oversaw the organization and maintenance of academic records, ensuring accuracy and confidentiality.
- Successfully provided comprehensive administrative support to school staff, including handling correspondence, managing schedules, and organizing meetings.
Education
Bachelor of Science - Administration (Banking and Finance)
UNIVERSITY OF GHANA, LEGON
Legon-Accra01-2022
Comprehensive Airline Passenger Handling - Aviation
DE SOUZA GROUND AIR CONSULTANCY AND TRAINING SCHOOL
09.2015
IATA Basic Airside Safety Course - Aviation
DE SOUZA GROUND AIR CONSULTANCY AND TRAINING SCHOOL
08.2015
IATA Dangerous Goods Awareness Category 9 - Aviation
DE SOUZA GROUND AIR CONSULTANCY AND TRAINING SCHOOL
01-2015
Skills
- Communication skills
- Time management
- Analytical abilities
- Organizational skills
- Microsoft Office proficiency
- Work ethic
- Interpersonal relations
- Multi-tasking
- Attention to detail
- Technical proficiency (Excel, Word, PowerPoint, KYC, Oracle FlexCube)
- Problem-solving and statistical analysis
- Customer service and support
- Confidentiality
- Record keeping
Extracurricular Activities
UNIVERSITY OF GHANA, LEGON, Course Representative (Banking and Finance), 09/01/20, 10/31/22 ODORGONNO SENIOR HIGH SCHOOL, Vice President and an Organizer (NUPS-G), 05/01/11, 04/30/13
References
Available upon request.
Timeline
Administrative Assistant
BRIGHT LILIES SCHOOL
01.2024 - Current
Personal Banker/Customer Service Executive - NSP
GCB BANK PLC
11.2022 - 09.2023
Secretary
BETHEL STAR ACADEMY
02.2016 - 09.2018
Bachelor of Science - Administration (Banking and Finance)
UNIVERSITY OF GHANA, LEGON
Comprehensive Airline Passenger Handling - Aviation
DE SOUZA GROUND AIR CONSULTANCY AND TRAINING SCHOOL
IATA Basic Airside Safety Course - Aviation
DE SOUZA GROUND AIR CONSULTANCY AND TRAINING SCHOOL
IATA Dangerous Goods Awareness Category 9 - Aviation
DE SOUZA GROUND AIR CONSULTANCY AND TRAINING SCHOOL
Similar Profiles
Nuzhat SultanaNuzhat Sultana
Urdu Teacher at Lilies Montessori and High SchoolUrdu Teacher at Lilies Montessori and High School
Kayla EmertonKayla Emerton
Home Care Provider at Consider the LiliesHome Care Provider at Consider the Lilies
Carlos ZaldivarCarlos Zaldivar
Food Preparation Worker at Water Lilies Food, LLC.Food Preparation Worker at Water Lilies Food, LLC.
JOSEPHINE O.D. ASARE-BEDIAKOJOSEPHINE O.D. ASARE-BEDIAKO
MONEY MARKET & ALM MANAGER at BANK OF AFRICA GHANA LIMITEDMONEY MARKET & ALM MANAGER at BANK OF AFRICA GHANA LIMITED
GLADYS OWUSUA WIAFEGLADYS OWUSUA WIAFE
Admin & Finance Officer at Epsilon Collective Ltd.Admin & Finance Officer at Epsilon Collective Ltd.