Martin UGURU

A seasoned professional from ECOBANK, I excel in project coordination and possess a deep technical understanding, including proficiency in Flexcube Host Architecture. My career has advanced from Customer Service Officer to Senior Manager, showcasing effective communication and leadership in driving significant advancements in banking technology and automation.

• Successfully led a team to upgrade existing softwares to the latest version
• Team member in 2 huge migrations done in Ecobank
• Successfully steered Ecobank group End Of Year (EOY) operations for more than 10 years
• Acted as deputy Head for group applications support on numerous occasions

• Date of Birth: 02/27/77
• Nationality: Nigeria
• Marital Status: Married

• Christopher Atayero, Senior Manager, ECOBANK GROUP, chrisatayero@gmail.com, +233262324204
• Prof Dorcas Obiri-Yeboah, Lecturer, Medical School, Cape Coast University, castella.oy@gmail.com, (00233)24 452 7387
• Chiemeka Ngozi, Senior Manager, ECOBANK GROUP, nchiemeka@gmail.com, (00233)547309670

• Travelling
• Researching about things around us

• French
• English

• Broad understanding of SQL (Structured Query Language); the main working tool
• Understand Flexcube Host and Flexbranch architectural structure
• Ability to read logs and fully comprehend them in solution resolution

• Understanding of basic Banking Operations
• Understanding of Basic Accounting
• Exposure to FLEXCUBE corporate database and application architecture
• Strong awareness of the technical and business environment
• Understanding of database concepts and function (e.g. SQL query)
• Strong exposure to BI universes, Dashboard and Web Intelligence tools with ability to develop and support complex BO reports
• Understanding of and experience with service level agreements
• Ability to identify trends during analyses
• Ability to forecast needs of the business and recommend technology and resources to accomplish goals
• Ability to concisely document and communicate problem/resolution and information/action plans
• Excellent written and verbal communications skills - Client Delivery
• Strong interpersonal skills, including strong verbal, written communication skills and excellent listening skills are required
• Demonstrated ability to quickly understand complex systems
• Demonstrate the ability to always remain calm and professional and especially in escalated situations
• Ability to work on many tasks simultaneously in a high-pressure environment and meet deadlines
• Ability to keep awake at night in order to resolve an urgent issue (must be in good health)

• ITIL SRVICE OPERATION
• INFORMATICA TRAINING
• AGILE FOUNDATION COURSES
• AGILE FOUNDAMENTALS BY SCRUM AND KABAN
• BUSINESS INTELLIGENCE SPECIALIST