Martin Kwaku Akpalu
Nsawam
Summary
Adept at portfolio management and fostering client relationships, I significantly reduced delinquency rates at Van-irvin Micro Credit. My background combines strong decision-making with leadership qualities, ensuring compliance and strategic growth in diverse roles from credit officer to client acquisition consultant. My tenure reflects a commitment to excellence and continuous improvement in financial and customer service excellence.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Manager/ Credit Officer
Van-irvin Micro Credit
- Reduced delinquency rates through proactive portfolio monitoring and timely interventions.
- Collaborated with executive leadership to set strategic goals for the credit department, aligning with company objectives.
- Maintained a thorough understanding of relevant regulatory requirements, ensuring prompt implementation of necessary changes to policies and procedures.
- Championed best practices in credit risk management throughout the organization, leading by example and providing expert guidance as needed.
Truck Driver
Chafas
01.2024 - Current
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Driver
Uber and Bolt
11.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Client Acquisition Consultant
Stanbic Bank
10.2021 - 09.2022
- Enhanced client relationships by offering tailored consulting solutions.
- Provided strategic advice to support business growth initiatives.
- Streamlined operations with effective process analysis and recommendations.
- Analyzed market trends for improving competitive positioning.
Teacher
Holy Star Academy
01.2012 - 02.2017
Education
NVTI - Truck Driving
Chafas Institute of Practical Studies
Accra 01.2024
Bachelor Of Arts In Education - Art Education
University of Education
Winneba06.2012
Higher National Diploma - Textile Designing
Technical University College
Takoradi08.2007
Senior Certificate - Visual Arts
Kinbu Technical Senior High School
Accra 06.1999
Skills
- Strong decision-making
- Loan structuring
- Leadership qualities
- Critical thinking
- Continuous improvement mindset
- Conflict resolution
- Credit analysis proficiency
- Financial statement analysis
- Budgeting and forecasting
- Project management experience
- Regulatory compliance
- Team management experience
- Underwriting expertise
- Risk management expertise
- Customer relations
- Documentation review
- Creditworthiness determination
- Loan recommendations
- Collateral risk
- Risk assessment
- Documentation preparation
- Credit analysis
- Customer acquisition
- Sales support
- Risk analysis
- Compliance reviews
- Quality controls
- Portfolio management
- Delinquency monitoring
- Data interpretation
Certification
Truck driving licence and certificate
Timeline
Truck Driver
Chafas
01.2024 - Current
Driver
Uber and Bolt
11.2022 - Current
Client Acquisition Consultant
Stanbic Bank
10.2021 - 09.2022
Teacher
Holy Star Academy
01.2012 - 02.2017
Manager/ Credit Officer
Van-irvin Micro Credit
NVTI - Truck Driving
Chafas Institute of Practical Studies
Bachelor Of Arts In Education - Art Education
University of Education
Higher National Diploma - Textile Designing
Technical University College
Senior Certificate - Visual Arts
Kinbu Technical Senior High School