Martin Imbeah

Seeking a career opportunity to utilize my training and skills and contribute significantly to my employer's success. Will work hard in a challenging environment to gain practical experience with the purpose of growth, knowledge, and creativity to achieve organizational goals. Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows. Proven skill in resolving problems quickly on first call. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. Collaborative Technical Support Engineer specializes in exploiting internal and external relationships to synergistically tackle complex issues. Elicits aid from vendors, colleagues and other external sources to improve ticket responses. Combines personal expertise with diverse professional relationships to support maximum support quality.

• +233598480758
• 207131607

• Languages: English, Twi, and Ga
• Problem Solving
• Teamwork
• Communication
• Computer Literacy

• System Administration
• Network & Information Security
• IT and the Contemporary Manager
• Internet Technology
• Information System Management

• Trained and led technical support teams of more than four support specialists.
• Used Microsoft Excel to develop inventory tracking spreadsheets.