Martin Ashong
Accra,Ghana
Summary
Accomplished professional with expertise in data analysis, mobile application development, and both front-end and back-end development. Proficient in using data analysis software and SQL database management to drive business insights and enhance customer engagement. Strong communication skills, public speaking abilities, and a solid understanding of operating systems contribute to effective problem-solving and business networking. Career goals include leveraging technical skills to innovate within the tech industry while fostering meaningful client relationships.
Overview
3
3
years of professional experience
3
3
Certificate
1
1
year of post-secondary education
Work History
Computer programmer
Accra Technical University
Accra, Ghana
01.2024 - 11.2026
- Perform unit testing, enhancing program reliability and stability.
- Ensured about 70% of all projects are accurately done in accordance to all rules and regulations
- Utilised C++ and Java programming languages to develop versatile software applications.
- Contributed towards process improvement ideas leading to more efficient workflows.
- Stayed updated on latest industry trends, ensuring relevance in skillset and knowledge base.
- Maintained high code quality standards for optimal software performance.
- Collaborated on cross-functional teams to ensure project success.
- Enhanced user experience by developing intuitive interface designs.
Data analyst
Digital World Academy
Accra, Ghana
08.2024 - 03.2025
- Managed confidential databases, ensured secure handling of sensitive information.
- Collected and analysed complex datasets for business strategy enhancement.
- Optimised data systems efficiency through regular system audits and updates.
- Performed statistical analysis on diverse datasets for gaining market knowledge.
- Created interactive dashboards using Power BI for easy data interpretation and presentation.
- Utilised SQL to extract relevant information for reporting purposes.
- Presented analytic findings in a clear manner during team meetings, fostered informed decision making within the organisation.
MTN mobile agent
De Rosa Link Ventures
Accra, Ghana
01.2022 - Current
- Improved customer trust by establishing open lines of communication and effectively handling enquiries.
- Adhered strictly to regulatory guidelines during all stages of transactions, reducing legal risks associated with non-compliance.
- Effectively overseeing daily operations involving over 1,000 customers while excelling in high-pressure environments.
- Skilled in managing diverse customer interactions, ranging from polite and patient to hurried or frustrated individuals.
- Educating customers on how to use MTN MoMo services (sending/receiving money, paying bills, buying airtime, etc.).
- Keeping records of daily transactions to track profits and avoid losses.
- Building relationships with regular customers to increase trust and loyalty.
Business manager
Tally Prime Consultant
Accra, Ghana
02.2024 - 11.2024
- Enhanced productivity by implementing new workflow systems.
- Achieved better customer relations with regular client meetings.
- Facilitated team building workshops, boosting overall morale.
- Developed new marketing strategies for increased brand visibility.
Education
Certificate of Higher Education - Data Analysis
Digital World Academy
Ghana 06.2024 - 03.2025
Higher National Diploma - Computer Science
Accra Technical University
Ghana 01.2022 -
NVQ Level 3 - Web development and graphic design
Orzbek Consultant Ltd
Ghana 02.2024 - 04.2024
NVQ Level 1 - Business Management
Tally Prime Consultant
Ghana 03.2024 - 04.2024
Skills
- Business networking
- Data analysis
- Customer engagement
- Front-End and back-end development
- Operating systems understanding
- Communication skills
- Database management
- Graphics editing
- Creative problem solving
- Team Leadership
- Web design experience
- Conceptual thinking
- Photoshop expertise
- Critical evaluation
- Microsoft Office Suite
- Database management
Languages
English
Advanced
Certification
Digital World Academy
Data Analysis
June, 2024 - March, 2025
Tally Prime Consultant
Business Management
March, 2024 - April, 2024
Timeline
Data analyst
Digital World Academy
08.2024 - 03.2025
Certificate of Higher Education - Data Analysis
Digital World Academy
06.2024 - 03.2025
NVQ Level 1 - Business Management
Tally Prime Consultant
03.2024 - 04.2024
Business manager
Tally Prime Consultant
02.2024 - 11.2024
NVQ Level 3 - Web development and graphic design
Orzbek Consultant Ltd
02.2024 - 04.2024
Computer programmer
Accra Technical University
01.2024 - 11.2026
MTN mobile agent
De Rosa Link Ventures
01.2022 - Current
Higher National Diploma - Computer Science
Accra Technical University
01.2022 -
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