Martha Anyimiah Ackah
Accra
Summary
I am a highly motivated professional with hands-on experience in conducting advanced research, teaching psychology and supervising research work. I am currently seeking a teaching role where which would make best use of existing skills and experiences while enabling further personal and professional development.
Overview
19
19
years of professional experience
Work History
Psychology & Global Perspectives and Research Teacher
BRAINY BAIRN SCHOOL
WEST LEGON
09.2021 - Current
- Develop, plan, and organize lesson plans and teaching materials aligned with the curriculum standards.
- Use a variety of teaching methods, such as lectures, discussions, group work, case studies and multimedia tools to deliver engaging lessons.
- Foster a positive and inclusive classroom environment that encourages participation and critical thinking.
- Supervision of research work in Global Perspectives and Research and ensuring all research protocols are adhered to.
- Conduct academic assessments, design personalised support plans and provide one-on-one or group coaching to improve learning outcomes.
- Work with the teachers, the school counsellor and the career counsellor to align academic, behavioural and career support for learners.
- Guide students in study skills, time management, exam preparation, goal setting and support teachers with differentiated instruction strategies.
- Increased student performance and engagement accomplished by implementing targeted interventions like individualized feedback and mentoring.
- Mentored IGCSE (International General Certificate of Secondary Education) and A-Level students on research projects, helping them navigate their academic paths in research.
- Students have consistently achieved or exceeded their predicted grades 93% of the time three years consecutively.
- Facilitated four academic workshops on effective study skills and exam preparation with at least 90% participation of identified learners.
Psychology Tutor
SCHOOL OF CONTINUING AND DISTANCE EDUCATION
03.2018 - 12.2022
- UNIVERSITY OF GHANA, LEGON
Service Administrator Assistant
WESTERN AUTOMOBILE CENTRE
09.2014 - 12.2015
- Served as liaison between clients and other departments in the organization.
- Resolving customer queries, complaints and requests.
- Monitoring and providing feedback from clients after providing after sales services.
- Preparation of monthly reports on workshop activities.
- Played a major role in bringing on board one of the company’s then largest fleet customers.
- Promoted increased customer loyalty and satisfaction through regular checks to monitor vehicles’ performance after collection.
- Assisted in designing a loyalty program which greatly increased customer base.
- Developed an efficient data management approach that led to improved record keeping.
- Played a key role in giving a new and improved face to customer service by enhancing accessibility, prompt and consistent feedback to clients which contributed to increased customer satisfaction and intake.
Intern at the Human Resource Department
GHANA COMMERCIAL BANK
07.2013 - 09.2013
- Assisted with the processing of applications for staff loans and salary advances and payment of stipends to interns.
- Assisted in a recruitment exercise outsourced to PricewaterhouseCoopers.
- Assisted with correspondence to employees on issues relating to terminations and interdictions.
- Assisted with transcription of recordings and writing of reports on disciplinary committee proceedings.
Customer Care Representative
ZAIN COMMUNICATIONS GHANA LTD
ACCRA
09.2008 - 09.2010
- Resolving customer queries, complaints and requests.
- Telemarketing.
- Occasional trips with the sales team to sell out company products and services.
- Writing of daily reports and taking on other administrative tasks assigned from time to time (Including taking up supervisory roles).
Customer Care Representative for Millicom Ghana Limited
E-SERVICES AFRICA
ACCRA
07.2007 - 08.2008
- Resolving customer queries, complaints and requests.
- Telemarketing.
- As a team lead managed a team of four staff.
Education
Post Graduate Diploma in Education -
Valley View University
Oyibi, Accra03.2024
MPhil degree - Industrial and Organizational Psychology
University of Ghana
Legon, Accra07.2014
Certificate in Time Management -
Zain Academy
07.2009
Certificate in Introduction to Investment -
Ghana Stock Exchange
Cedi House, Accra10.2006
B.Sc. - Psychology
University of Ghana
Legon, Accra05.2005
SSCE Certificate -
Wesley Girls’ High School
Cape Coast12.1999
Skills
- Lesson planning
- Curriculum development
- Academic assessment
- Research supervision
- Differentiated instruction
- Educational technology
Hobbies and Interests
- Reading
- Travelling
- Listening to music
References
- Mr. Nana Yaw Bamfo, Association International School, P.O Box 6 Patrice Lumumba Road, Airport Residential Area, Accra, Ghana, nbamfo@ais.edu.gh, +233262233969
- Dr. Akweley Otoo, School of Continuing and Distance Education, University of Ghana, P. O. Box LG 25, Legon, Greater Accra, ohuiotoo@ug.edu.gh, 0208200726
Timeline
Psychology & Global Perspectives and Research Teacher
BRAINY BAIRN SCHOOL
09.2021 - Current
Psychology Tutor
SCHOOL OF CONTINUING AND DISTANCE EDUCATION
03.2018 - 12.2022
Service Administrator Assistant
WESTERN AUTOMOBILE CENTRE
09.2014 - 12.2015
Intern at the Human Resource Department
GHANA COMMERCIAL BANK
07.2013 - 09.2013
Customer Care Representative
ZAIN COMMUNICATIONS GHANA LTD
09.2008 - 09.2010
Customer Care Representative for Millicom Ghana Limited
E-SERVICES AFRICA
07.2007 - 08.2008
Post Graduate Diploma in Education -
Valley View University
MPhil degree - Industrial and Organizational Psychology
University of Ghana
Certificate in Time Management -
Zain Academy
Certificate in Introduction to Investment -
Ghana Stock Exchange
B.Sc. - Psychology
University of Ghana
SSCE Certificate -
Wesley Girls’ High School