A hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
20
years of professional experience
Work History
Morttsons Pharma Ltd.
Kumasi
Chief Operations Officer
03.2022 - Current
Job overview
Oversee work activities, performance and service quality of pharmacy staff.
Checked accuracy and productivity in the performance of operational activities to maintain the active pace of the pharmacy.
Order supplies needed for the pharmacy and keep tabs on inventory levels.
Mitigate regulatory risks by coordinating audits to comply with protocols.
Secure drugs against theft, loss or mismanagement by setting and enforcing effective procedures.
Meet with customers and answered questions in friendly and knowledgeable way.
PEAP Consulting Services
Kumasi
Founder and Programs Coordinator
08.2018 - 12.2021
Job overview
Planned and executed training programs for start-ups with other team members
Coordinated with resource persons to design training modules
Facilitated educational workshops, meetings and conferences associated with the program.
Evaluated program effectiveness to develop improved methods.
CSIR Basic School
Kumasi
Teacher (French and English
09.2014 - 08.2018
Job overview
Encouraged student critical thinking and discussion using a variety of teaching techniques.
Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.
Managed student behaviour in the classroom by establishing and enforcing rules and procedures.
Nagie’s Angels Educational Centre
Kumasi
Teacher
04.2014 - 08.2014
Job overview
Created lesson plans and chose supporting materials to promote positive learning experiences.
Tested students' comprehension of subject matter through quizzes, tests and projects.
Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
Empress Cars Importation Limited
Obuasi
Strategic Marketing Manager
01.2013 - 04.2013
Job overview
Converted leads into sales by employing varying strategies to meet targets.
Led a strategic marketing team of three(3) employees to deliver highly strategic, innovative and effective sales projects.
Negotiated with customers to obtain the most profit-generating pricing for the cars.
Conducted research to determine the needs of prospective customers in terms of the specs and condition of the cars.
Recommended policy changes to improve marketing tactics and strategies.
Kharis Media Limited
Kumasi
Marketing and Circulation Executive
01.2011 - 01.2012
Job overview
Coordinated and managed branch affairs in Ashanti Region
Set up and trained a results-oriented team in sales, advertisements, and distribution of magazines in Kumasi
Managed and joined the team in the execution of the release of 3 issues of the Campus-based magazine (Campus Catalogue)
Liaising between clients and the company through telephone calls, emails and other forms of correspondence
Accomplishing other tasks and duties assigned to me by Management.
Otayamako Agencies Limited
Kumasi
Sales and Distribution Coordinator
01.2010 - 01.2011
Job overview
Performed both coordinating and execution functions of the daily sales and distribution aspect of the company
Joined the sales and distribution truck for a minimum of 2 days every week
Performed intermediate duties and support related to branch operational activities and financial services
Synergy Global HR Programs
Kumasi
Outreach Director
01.2009 - 01.2010
Job overview
Part of a team of 12 who planned, managed and executed a Corporate Training program for about 250 participants from 4 different tertiary Institutions in Kumasi
Organized and lead sales team for sales storm on 3 different campuses and liaising between the Universities and the team
Part of the transportation team who negotiated and arranged conducive and classic buses to convey participants to and from the venue of training.
Ghana Institute of Languages
Kumasi
National Service Person
01.2009 - 01.2010
Job overview
Worked closely with students to help develop English Reading, Comprehension and Speaking skills.
Provided private instruction to individual or small groups of students to improve academic performance and prepare for academic or occupational tests.
Bedi Chaps Restaurant
Accra
Cashier
03.2005 - 08.2005
Job overview
Accepted cash and credit card payments, issued receipts and provided change.
Answered customer questions and provided store information.
Collected payments and provided accurate change.
Delivered high level of customer service to patrons using active listening and engagement skills.
Yebsco Car Trading Enterprise
Accra
Sales Representative
01.2004 - 01.2005
Job overview
Developed key customer relationships to increase sales.
Managed sales negotiations and financing options.
Explained differences between models of Cars to clients, comparing and discussing capabilities and features.
Education
Kwame Nkrumah University of Science And Technology
Kumasi-Ghana
Bachelor of Arts from Modern Languages (French)
04.2009
University of Abomey Calavi, Centre Beninois De Langues Entrangeres
Cotonou-Benin
University Certificate for Foreign Languages(DUEF from French
07.2008
St. John’s School
Secondi-Takoradi, Ghana
Senior Secondary Certificate from General Arts
01.2004
Skills
Microsoft Office Suite and other Inventory management Systems
Networking and Relationship Building
Presentation and communication skills
Excellent problem-solving ability with proven analytical skills
Fluent in English and French
Social Media Content Creation and Management
Languages
English, French
First Language
Timeline
Chief Operations Officer
Morttsons Pharma Ltd.
03.2022 - Current
Founder and Programs Coordinator
PEAP Consulting Services
08.2018 - 12.2021
Teacher (French and English
CSIR Basic School
09.2014 - 08.2018
Teacher
Nagie’s Angels Educational Centre
04.2014 - 08.2014
Strategic Marketing Manager
Empress Cars Importation Limited
01.2013 - 04.2013
Marketing and Circulation Executive
Kharis Media Limited
01.2011 - 01.2012
Sales and Distribution Coordinator
Otayamako Agencies Limited
01.2010 - 01.2011
Outreach Director
Synergy Global HR Programs
01.2009 - 01.2010
National Service Person
Ghana Institute of Languages
01.2009 - 01.2010
Cashier
Bedi Chaps Restaurant
03.2005 - 08.2005
Sales Representative
Yebsco Car Trading Enterprise
01.2004 - 01.2005
Kwame Nkrumah University of Science And Technology
Bachelor of Arts from Modern Languages (French)
University of Abomey Calavi, Centre Beninois De Langues Entrangeres
University Certificate for Foreign Languages(DUEF from French
President & Head of Sub-Saharan Africa at Novartis Pharma Services / Novartis AGPresident & Head of Sub-Saharan Africa at Novartis Pharma Services / Novartis AG