Summary
Overview
Work History
Education
Skills
Timeline
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MARK KWEKU KUMI

ACCRA

Summary

A motivated IT professional with experience in technical support, system maintenance and troubleshooting. Skilled in managing IT systems, inventory software support, hardware and ensuring smooth technology workflows in a fast-paced, compliance-driven enviornment and using technology to improve operations and solve problems.

Overview

2
2
years of professional experience

Work History

IT Support Specialist

MINERALS COMMISSION
ACCRA
10.2024 - 10.2025
  • Assist the IT team in developing of web application
  • Assist the IT team in obtaining feedback from staff.
  • Assist the IT team in the development of a software application.
  • Assist in responding to requests for emergency rectification and repairs of ICT equipment.
  • Assist in deploying, configuring and maintaining servers,including the SQL Database and associated application

IT Technical Support Intern

ECPL WAREHOUSE
ACCRA
10.2023 - 12.2023
  • Installed and Maintained desktop computers, barcode scanners,printers,and handled devices
  • Provided daily technical support for warehouse staff using inventory and logistics software
  • Monitored local network performance and reported connectivity issues for quick resolution
  • Coordinated with vendors for hardware repairs and software updates

Education

Bachelor of Arts - INFORMATION STUDIES

UNIVERSITY OF GHANA
ACCRA
02-2025

Skills

  • Web application development
  • Software application development
  • Database management
  • IT support & Help Desk Operation
  • Technical documentation
  • Troubleshooting &Problem Solving

Timeline

IT Support Specialist

MINERALS COMMISSION
10.2024 - 10.2025

IT Technical Support Intern

ECPL WAREHOUSE
10.2023 - 12.2023

Bachelor of Arts - INFORMATION STUDIES

UNIVERSITY OF GHANA

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MARK KWEKU KUMI