Mark Amponsah
Summary
Proactive and results-oriented, I excelled as a Sales Associate at Perfect Freeze, where I enhanced store visual appeal and fostered customer loyalty through exceptional service. Skilled in customer service and problem-solving, I adeptly managed financial transactions and customer interactions, significantly contributing to repeat business without relying on daily task descriptions.
Overview
3
3
years of professional experience
Work History
Sales Associate
Perfect Freeze
02.2021 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Senior High Degree - Building Construction Technology
Asuansi Technical Institute
Cape Coast 08.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Sales Associate
Perfect Freeze
02.2021 - 09.2023
Senior High Degree - Building Construction Technology
Asuansi Technical Institute
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