MARILYN OFORI-POKUWAH
London
Summary
Motivated and adaptable professional with a BSc in Accounting and Finance, equipped with strong knowledge in financial principles. Proven ability to produce excellent results through independent and team-based efforts. Committed to continuous learning and self-improvement, seeking opportunities that leverage past experiences and skills. Open to diverse roles that align with qualifications and present new challenges.
Overview
12
12
years of professional experience
9
9
years of post-secondary education
Work history
Scheduling Officer
HCPC (Health and Care Professional Council)
10.2022 - 04.2024
- Creating Schedules
- Coordinating appointments
- Managing calendars
- Adjusting schedules
- Record keeping and updating
- Data entry and documentation
- Communication and coordination
Bookkeeper
Divine Health and Keepings
04.2021 - 07.2022
- Recording Financial Transactions.
- Maintaining Financial Records
- Managing Accounts
- Bank Reconciliation.
- Payroll processing
Customer Service
Barclays Bank
08.2016 - 03.2018
- Assist walk in customer with inquiries on service and account related inquiries.
- Provide accurate and timely information regarding our banking platforms, products, and services.
- Assist clients with deposits, withdrawals, and other operational matters.
- Escalate complex issues to the appropriate department for resolution.
Store Manager
Ladbrokes Plc
09.2014 - 04.2016
- Processing betting slips on computer
- Paying cash out to winning bets
- Closing end of day sales
Customer Service Assistant
Sainsbury’s
02.2013 - 07.2014
- Helping customers with any queries, including showing them where items are
- Working on the checkouts, processing cash and card payments
- Specializing in one department such as bakery or frozen food.
Sales Assistant
River Island
11.2011 - 11.2012
- Passing customer feedback onto sales team to improve the brands offerings
- Making sure the stock is rotated
- Arranging and restocking
Education
BSc (Honours) - Accounting and Finance
Anglia Ruskin University
09.2011 - 01.2015
A-levels - Accounting, Business Studies, Psychology
Haringey Sixth Form
09.2009 - 01.2011
GCSE’s -
Skinners Academy
09.2004 - 01.2009
Skills
- Customer service in high-pressure environments
- Public interaction and friendliness
- Punctuality and attendance
- Initiative within policies and procedures
- Health and safety awareness
- Numeracy proficiency
- Problem-solving expertise
- IT skills including Excel, Word, PowerPoint, Data entry, Software
- Communication proficiency
- Teamwork and leadership abilities
References
Shifra Appiah
HCPC- Supervisor
Phone -07895169905
Email - ssappiah@outlook.com
Sandra A.A
Divine Health & Keepings- Supervisor
Phone -07854962058
Email -miz_amoa@yahoo.co.uk
Timeline
Scheduling Officer
HCPC (Health and Care Professional Council)
10.2022 - 04.2024
Bookkeeper
Divine Health and Keepings
04.2021 - 07.2022
Customer Service
Barclays Bank
08.2016 - 03.2018
Store Manager
Ladbrokes Plc
09.2014 - 04.2016
Customer Service Assistant
Sainsbury’s
02.2013 - 07.2014
Sales Assistant
River Island
11.2011 - 11.2012
BSc (Honours) - Accounting and Finance
Anglia Ruskin University
09.2011 - 01.2015
A-levels - Accounting, Business Studies, Psychology
Haringey Sixth Form
09.2009 - 01.2011
GCSE’s -
Skinners Academy
09.2004 - 01.2009