Marie-Rose Ibirounke VIEYRA
Receptionist
Accra
Summary
I am a sociable, welcoming, and service-oriented individual with strong communication skills. As a receptionist, I bring a friendly and approachable attitude, ensuring that every visitor feels valued and well-assisted. I take pride in providing excellent customer service and creating a positive first impression. With my cheerful demeanor and problem-solving skills, I am dedicated to maintaining a smooth and efficient front desk operation.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Kitchen Assistant Intern
Le Moment
6 2022 - 10.2022
- Maintained a sanitary work environment, adhering to strict food safety guidelines and regulations.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Followed recipes and chef instructions to prepare food correctly.
Bar/Restaurant Hostess
Hôtel Des Princes
07.2021 - 09.2021
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Answered customer questions about hours, seating, and menu information.
- Answered phone calls to take orders, give information and document reservations.
Housekeeping Aide
Hotel Nifur
01.2020 - 02.2020
- Dusted and polished surfaces to achieve attractive shine.
- Enhanced guest satisfaction by maintaining a clean and sanitized environment in all hotel areas.
- Collaborated with team members to complete tasks efficiently, resulting in improved overall performance.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
Education
Bachelor of Science - Hospitality And Food Service
ENSET-UNSTIM
Lokossa, Benin 05.2019 - 01.2022
High School Diploma -
Collège Catholique Sainte Jeanne D'Arc
Allada, Benin 04.2018 - 01.2019
Skills
Customer Service
Personal Information
- Age: 21 ans
- Date of Birth: 01/28/2003
Languages
Français
Advanced (C1)
Anglais
Intermediate (B1)
Espagnol
Elementary (A2)
Interests
Reading
Music
Timeline
Bar/Restaurant Hostess
Hôtel Des Princes
07.2021 - 09.2021
Housekeeping Aide
Hotel Nifur
01.2020 - 02.2020
Bachelor of Science - Hospitality And Food Service
ENSET-UNSTIM
05.2019 - 01.2022
High School Diploma -
Collège Catholique Sainte Jeanne D'Arc
04.2018 - 01.2019
Kitchen Assistant Intern
Le Moment
6 2022 - 10.2022
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