Marie Lamboni
Accra
Summary
Sales professional with experience in market research and customer engagement, adept at analyzing competitor activities to inform pricing strategies. Demonstrated ability to maintain accurate records of customer interactions while providing tailored product recommendations based on individual needs. Engaged in proactive customer service by resolving complaints efficiently and fostering positive relationships through effective communication. Participated in promotional events to enhance brand visibility and drive sales growth.
Overview
1
1
year of professional experience
Work History
Salesperson
Livvys unisex boutique
Accra
06.2024 - 04.2025
- Gathered data on competitors' pricing, products, and promotional activities.
- Advised customers on the latest product features and benefits.
- Maintained accurate records of customer interactions and transactions.
- Assisted customers in selecting appropriate products or services for their needs.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Educated customers about products and services offered by the company.
- Monitored inventory levels and placed orders as needed.
- Participated in trade shows and sales events to promote products.
- Resolved customer complaints promptly and efficiently.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Acquired new customers and identified unique needs to deliver relevant products.
- Posed as models for advertising, artistic creation and display of goods.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Provided personalized service to build relationships with customers.
Salesperson
Area kitchen
Accra
11.2023 - 05.2024
Education
High School Diploma -
Adonten Senior High School
Aburi 09-2023
Skills
- Market research
- Customer engagement
- Customer relationship management
- Relationship building
- Time management
- Door-to-door sales
- Beauty product demonstration
- Customer care
- Customer service
Team work
Languages
English
First Language
English
Upper Intermediate (B2)
B2
Ga
Beginner (A1)
A1
Twi
Intermediate (B1)
B1
Ewe
Elementary (A2)
A2
Timeline
Salesperson
Livvys unisex boutique
06.2024 - 04.2025
Salesperson
Area kitchen
11.2023 - 05.2024
High School Diploma -
Adonten Senior High School
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