Marian Amissah
Kumasi
Summary
Hardworking individual with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Financial Consultant
Prudential Life Insurance Ghana
Kumasi
11.2024 - 07.2025
- Analyzed financial data to identify trends and provide recommendations.
- Conducted client meetings to discuss investment strategies and financial goals.
- Developed comprehensive financial plans tailored to individual client needs.
- Collaborated with team members to enhance service delivery and client satisfaction.
- Prepared detailed reports on market conditions and investment opportunities.
- Communicated regularly with clients via phone calls or emails regarding updates on their investments or other relevant information about the markets.
National Service Person
Kwame Nkrumah University of Science & Technology
Kumasi
01.2023 - 11.2024
- Assisting in students' courses registration in the database
- Amend students records where necessary.
- Processing of application documents for admissions
- Assist other roles assigned to me by supervisor.
- Collaborated with team members to organize training sessions for volunteers.
- Facilitated workshops that enhanced skills in leadership and teamwork among participants.
- Provided administrative support such as filing documents or creating presentations related to upcoming initiatives.
- Created reports for senior management on project outcomes and successes.
- Participated in training sessions on how best to engage with diverse groups within the community.
Receptionist Intern
Anita Hotel
Kumasi
09.2022 - 12.2022
- Answered and directed incoming calls using multi-line telephone system.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Processed payments and updated accounts to reflect balance changes.
- Delivered administrative support to team members by making copies, organizing documents and rearranging schedules.
- Coordinated with housekeeping to ensure room readiness for guests.
- Ordered office supplies when needed.
- Maintained a safe environment by ensuring that all medical equipment is properly sanitized before use.
Salesperson
New Store Supermarket
Kumasi
01.2019 - 07.2019
- Developed key customer relationships to increase sales.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Placed orders and answered customer questions in-person, through phone to maximize customer service.
- Acquired new customers and identified unique needs to deliver relevant products.
- Maintained clean and organized sales floor for optimal shopping experience.
- Trained new staff on store policies, procedures, and customer service standards.
Education
Bachelor of Arts - Culture and Tourism
Kwame Nkrumah University of Science and Technology
Kumasi, Ghana01.2023
West African Senior School Certificate Examination - General Arts
Agogo State College
Kumasi, Ghana01.2016
Skills
- Written and Verbal Communication
- Customer Service
- Multitasking
- Problem Solving
- Sales and Promotions
- Client relationship management
- Team collaboration
- Administrative support
- Customer engagement
- Effective communication
- Leadership skills
- Problem solving
- Time management
Certification
- Deputy PRO, Ashanti Regional Writers, Dramas and Debaters Club, 2016
- Assistant Girls' Entertainment Prefect, Agogo State College, 2016
- Literary Group Financial Secretary, Agogo State College, 2016
- Member, Ghana National Tourism Students' Association, 2023
References
- Dr. Foster Frempong, Associate Professor - Department of Geography and Rural Development (KNUST), 0244242595, ffrempong.cass@knust.com
- Dr. Bernard Obeng, Senior Lecturer - Department of Sociology and Social Works (KNUST), 0244275212, bobeng.cass@knust.com
Languages
- English, C2 Proficient
- Twi, C2 Proficient
<Enter your own>
Date of Birth: 06/05/98
Languages
English
Intermediate
B1
Timeline
Financial Consultant
Prudential Life Insurance Ghana
11.2024 - 07.2025
National Service Person
Kwame Nkrumah University of Science & Technology
01.2023 - 11.2024
Receptionist Intern
Anita Hotel
09.2022 - 12.2022
Salesperson
New Store Supermarket
01.2019 - 07.2019
Bachelor of Arts - Culture and Tourism
Kwame Nkrumah University of Science and Technology
West African Senior School Certificate Examination - General Arts
Agogo State College
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