Mariam Baidoo
Accra,Ghana
Summary
Accomplished pharmacy professional with extensive expertise in medication dispensing and verification, patient counselling, and drug therapy guidance. Demonstrates proficiency in prescription review, regulatory compliance with FDA and MOH standards, and effective medication storage practices. Skilled in cold chain management, inventory audits, and controlled substances oversight. Adept at utilising pharmacy software systems such as GHILMIS for efficient record keeping and reporting. Committed to enhancing patient care through cross-functional collaboration and exceptional customer service.
Overview
4
4
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification
Work history
Inventory Manager and Shift Lead, Operations Team
Fly Zipline Ghana Limited
Mampong, Ashanti Region
04.2023 - 12.2025
- Manage pharmaceutical inventory supporting drone based and ground distribution to multiple health facilities across Ghana.
- Maintain 100 percent inventory accuracy through weekly, monthly, and quarterly cycle counts covering over 2,000 SKUs.
- Reduced product expiries to zero percent by implementing FEFO stock rotation and proactive demand forecasting using historical consumption data.
- Prepared and submitted monthly stock health and compliance reports to internal and external stakeholders, improving decision making and audit readiness.
- Implemented warehouse best practices including temperature mapping, cold chain monitoring, and structured product facing, improving audit scores to 95 percent during external inspections.
- Coordinated product receipts, documentation, and quality checks in line with GDP and regulatory requirements.
- Led discrepancy resolution processes, cutting audit close out time by over 30 percent through standardized documentation workflows.
- Collaborated with pharmacists, procurement teams, quality teams, and delivery operations to ensure safe and timely medication distribution.
Pharmacist Intern
Bridgeview Pharmacy
Accra, Ghana
07.2022 - 09.2023
- Supported licensed pharmacists in dispensing medications and counseling patients on proper medication use.
- Managed inventory monitoring, purchasing support, receiving, and periodic stock audits.
- Assisted in controlled substance management, ensuring accurate records and full regulatory compliance.
- Used pharmacy software to enter prescriptions, maintain records, and support documentation accuracy.
- Educated patients on drug interactions and adherence, reinforcing safe medication practices.
Pharmacist Intern
Achimota Hospital Pharmacy Department
Accra, Ghana
11.2021 - 07.2022
- Assisted in hospital pharmacy operations including dispensing, stock management, and medication storage.
- Conducted monthly stock counts, reducing losses and improving availability of essential medicines.
- Ensured storage conditions met regulatory standards and supported routine protocol compliance checks.
- Worked closely with patients and clinical staff while maintaining confidentiality and accurate records.
Locum Pharmacist
Health Base Pharmacy
Chantan, Accra
05.2022 - 06.2022
- Dispensed and verified prescription medications, conducting utilization reviews to ensure accuracy and patient safety.
- Provided patient counseling on medication use, side effects, and drug interactions, improving adherence and satisfaction.
- Managed drug and supply inventory, supporting uninterrupted service delivery.
- Contributed to business growth by supporting strategies that increased pharmacy sales and gross margins by approximately 80 percent during the engagement period.
Pharmacist Intern, Manufacturing
Entrance Pharmaceuticals and Research Center
Okpoi Gonno, Accra
07.2019
- Supported in process quality checks during pharmaceutical production.
- Assisted across multiple production stages, contributing to daily output targets while maintaining GMP standards.
Education
Bachelor of Pharmacy -
University of Ghana
AccraWASSCE - General Science
Mfantsiman Girls’ Senior High School
SaltpondSkills
- Medication Dispensing and Verification
- Patient Counseling and Drug Therapy Guidance
- Prescription Review and Utilization Checks
- Regulatory Compliance FDA MOH GDP
- Medication Storage and Distribution Practices
- Cold Chain and Temperature Monitoring
- Inventory Management and Stock Audits
- Controlled Substances Management
- Pharmacy Software and Documentation Systems
- GHILMIS and Inventory Systems
- Record Keeping and Reporting
- Cross Functional Collaboration
- Customer Service and Communication
Certification
- Member, Pharmaceutical Society of Ghana (PSGH)
- License number (HPA 6545)
Affiliations
- Shift Lead, Operations Team, Fly Zipline Ghana Limited
- General Secretary, Pharmacy Christian Fellowship, University of Ghana
- Class Representative, Pharmacy Christian Fellowship, University of Ghana
ADDITIONAL EXPERIENCE
Virtual Assistant, Downtown Brooklyn Custom T Shirt Printing, USA
July 2022 – August 2023
- Managed electronic records, data entry, and documentation systems with high accuracy.
- Strengthened administrative precision and digital workflow management skills relevant to pharmacy documentation.
REFERENCES
- Alfred, Akorli, Fly Zipline Ghana Limited, Contact details are available upon request.
- John, Ofosu-Anim, Prof., University of Ghana, Contact details are available upon request.
Timeline
Inventory Manager and Shift Lead, Operations Team
Fly Zipline Ghana Limited
04.2023 - 12.2025
Pharmacist Intern
Bridgeview Pharmacy
07.2022 - 09.2023
Locum Pharmacist
Health Base Pharmacy
05.2022 - 06.2022
Pharmacist Intern
Achimota Hospital Pharmacy Department
11.2021 - 07.2022
Pharmacist Intern, Manufacturing
Entrance Pharmaceuticals and Research Center
07.2019
WASSCE - General Science
Mfantsiman Girls’ Senior High School
Bachelor of Pharmacy -
University of Ghana