Margaret Vandike
Accra
Summary
A dynamic result-driven management professional with years of accumulating expertise in Business Solutions Management, including Project Management and Business Analysis. Known for developing industry-leading project management practices that have been acknowledged as best in class by peers. Resourceful Project Manager with [Number] years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Project Manager and Senior Business Analyst
Spry International Company Limited (Petra Holdings)
07.2022 - Current
- Data Analysis and insights sharing with Company Group Executives
- Business Analysis
- Project Management
- Product Management
- Quality Assurance Testing
- Application Support
Business Analyst
eProcess International S.A, ECOBANK
11.2020 - 07.2022
- Business Analysis Planning and Monitoring.
- Business and Strategy Analysis
- Elicitation and Collaboration sessions with stakeholders.
- Crafting Solutions Requirement Specification Documents for relevant stakeholders.
- Requirement Analysis and designs
Database Application Support
eProcess International S.A, ECOBANK
03.2018 - 05.2020
- Interface support
- General Support of the Flexcube Application
- Ticket resolution.
- Change Management
- Product implementation.
- Troubleshooting of system malfunctioning and occurrences.
- Assisting Ecobank branches with technical Flexcube/ Core Banking Application challenges.
Station Manager
Star Oil Company Limited
01.2017 - 01.2018
- Managed a ten (10) member team for Fuel sales and shop attending.
- Launching out strategies for fuel sales
- Managing day-to-day financial ledger and bookkeeping.
- Banking proceeds and generation reports for Auditors
Research Assistant
Parliament of Ghana
01.2016 - 01.2017
- Researched and provided information needed by members of parliament.
- Drafted budgets, reports, and policy briefs for members of parliament.
- Researched and made presentations and wrote articles for publication.
- Took minutes during team meetings.
- Assisted with writing speeches to be delivered by members of parliament.
Manager
Elyte Food Service Company Limited
01.2015 - 01.2017
- Overseeing the day-to-day management of the company
- Ensured timely delivery of our services to our customers.
Customer Service Officer
Ecobank Ghana Limited
05.2014 - 08.2016
- Sold and administered bank products and services
- Identified customer needs and referred customers to appropriate banking officers
- Accepted cash and cheque deposits by customers, verified records, receipts and credited customers’ account
- Answered customers enquiry over the telephone
- Opened and closed accounts for customers.
- Re-activation of dormant account after successful validation.
Education
M.B.A (Finance) -
University of Ghana Business School
09.2022
Software Engineering -
IPMC Computing School
07.2019
Post Graduate Diploma (International Business) -
Accra Business School (KNUST CERTIFIED)
01.2019
B.A. Information Technology (IT) and Economics -
University of Ghana, Legon
01.2016
Microsoft Office For Business -
IPMC
01.2014
West Africa Secondary School Certificate Examination (WASSCE) -
A.M.E. Zion Girls Senior High School, Winneba
01.2012
Skills
- Business Analysis
- Data Analysis
- Product Management
- Project Management
- Quality Assurance testing
- Excellent Knowledge in Core Banking Application (Flexcube Application) and other related applications
- Ability to Conceive, Develop and Execute Strategies as well as Set Goals and Achieve them
- Computer Literacy
- Good Communicative and Organizational Skills
- Advanced knowledge in Microsoft Excel
- Project Planning
- Project planning and development
- Project Scheduling
- Project tracking
- Strategic Planning
Accomplishments
- Presented with the [Award Name] Award for spurring more than [Number]% growth for [Number] consecutive months.
- Designed and launched the [Project Name] Project, resulting in a [Number]% increase in market share for the company.
- Improved customer satisfaction ratings by [Number]% by [Action taken].
- Increased company revenue by $[Amount] by negotiating [Deal description].
- Saved the company $[Amount] over [Number] years by implementing a successful productivity improvement plan.
- Coordinated cross-functional teams and provided business analysis for [Number] projects totaling $[Number] million.
Leadershiproles
- Programs Director-University of Ghana Economics Student Society (UGESS) (2015-2016)
- Head of Planning and Programs Committee (UGESS) (2015-2016)
- Member of Parliament (Jean Nelson AKA Hall Parliament, University of Ghana, Legon) (2015-2016)
- Secretary to the Sponsorship Committee (UGSRC) (2014-2015)
- Course Representative (Chemistry Class) (2012-2013)
- Class Prefect- Zion Girls Senior High School (2008-2010)
- Head Girl of Zion Girls Senior High School (School Prefect) (2011-2012)
Personal Information
Title: Business Analyst
Leisureactivities
- Reading
- Researching
- Societal and Volunteer Work
Awards
- Most Hard-Working Executive with a citation (2016) UGESS
- Most Hard-working School Prefect with a citation (2012) A. M. E ZION GIRLS
References
- Aunt Abena Akwaakor, Head Business Analyst (Ecobank eProcess International SA.), +233 26 055 3530
- Mr. Ababacar Sedhiki Diagne, Ecobank Group Technology Chief Information Officer (CIO), +233 552668650, adiagne@ecobank.com
Training
- Financial Literacy UGESS– Bank of Ghana (2016)
- Economic Ideas Festival – University of Ghana Economics Department (2015)
- Entrepreneurship Seminar University of Ghana Business School (2016)
Certification
- PMP - Project Management Professional
- CAPM - Certified Associate in Project Management
Languages
English
Advanced (C1)
Timeline
Project Manager and Senior Business Analyst
Spry International Company Limited (Petra Holdings)
07.2022 - Current
Business Analyst
eProcess International S.A, ECOBANK
11.2020 - 07.2022
Database Application Support
eProcess International S.A, ECOBANK
03.2018 - 05.2020
Station Manager
Star Oil Company Limited
01.2017 - 01.2018
Research Assistant
Parliament of Ghana
01.2016 - 01.2017
Manager
Elyte Food Service Company Limited
01.2015 - 01.2017
Customer Service Officer
Ecobank Ghana Limited
05.2014 - 08.2016
M.B.A (Finance) -
University of Ghana Business School
Software Engineering -
IPMC Computing School
Post Graduate Diploma (International Business) -
Accra Business School (KNUST CERTIFIED)
B.A. Information Technology (IT) and Economics -
University of Ghana, Legon
Microsoft Office For Business -
IPMC
West Africa Secondary School Certificate Examination (WASSCE) -
A.M.E. Zion Girls Senior High School, Winneba
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