MARGARET SAM
Alexia Group of Company
Accra
3
Languages
5
years of professional experience
Results-driven Marketing, Sales, and Customer Service professional with four years of experience across digital marketing, TikTok Live selling, retail sales, and customer engagement. Proven ability to promote products, engage prospective customers, support purchasing decisions, and drive sales conversion. Generated approximately GHS 70,000 in monthly sales through TikTok Live selling and product promotion, while growing an online audience to approximately 5,000 followers. Strong communication, product presentation, and customer relationship skills, with experience working in fast-paced sales environments.
Work History
TikTok Sales & Marketing Executive
10 Months- Hosted TikTok Live sessions to promote clothing products, engage viewers, and drive direct sales.
- Created engaging TikTok content to showcase products, attract potential customers, and increase brand visibility.
- Presented and demonstrated products during live sessions while responding to customer questions in real time.
- Engaged prospective customers, identified their needs, and recommended suitable products to support purchasing decisions.
- Assisted customers through the purchasing process and helped improve sales conversion.
- Represented the company professionally while promoting its products, brand image, and online presence.
- KEY ACHIEVEMENTS
- Generated approximately GHS 70,000 in monthly sales through TikTok Live selling and product promotion.
- Grew the company's TikTok audience to approximately 5,000 followers, expanding online reach and customer engagement.
- Achieved strong sales conversion by engaging live viewers and matching products to customer preferences.
Cashier
1 Year- Processed customer purchases accurately using the POS system.
- Received cash and electronic payments and issued receipts to customers.
- Counted and balanced cash at the beginning and end of shifts.
- Verified prices, discounts, and promotional offers before completing transactions.
- Assisted customers with purchases and responded to customer inquiries professionally.
- Maintained an organized and efficient checkout area during busy periods.
- KEY ACHIEVEMENTS
- Handled a high volume of daily customer transactions with accuracy.
- Maintained accurate cash balances with minimal differences.
- Received positive customer feedback for efficient and courteous service.
Cashier
1 Year- Processed cash and electronic payments accurately and issued receipts.
- Recorded daily sales and maintained accurate transaction records.
- Balanced cash and sales at the end of shifts.
- Assisted customers with purchases and inquiries.
- Provided friendly and professional customer service.
- Maintained a clean and organized cashiering area.
- KEY ACHIEVEMENTS
- Maintained accurate cash records and ensured the cash register was properly balanced.
- Handled daily customer transactions efficiently and accurately.
- Provided reliable customer service in a fast-paced environment.
- Maintained a high level of accuracy when processing cash and electronic payments.
Education
West African Senior School Certificate Examination - WASSCE
Skills
Digital & Social Media Marketing
Product Promotion & Presentation
Sales Conversion & Business Development
Retail Sales & Customer Service
Electronic Payment Processing
Communication & Interpersonal Skills
TikTok Content Creation & Live Selling
Customer Acquisition & Engagement
Customer Relationship Management
Cash Handling & POS Operations
Sales & Transaction Record Keeping
TikTok Ads
TikTok Live Marketing
Social Media Audience Engagement
TikTok Content Creation
Digital Product Promotion
LANGUAGES
English
Fante
Twi
References
Available upon request.
Timeline
TikTok Sales & Marketing Executive
Alexia Group of Company
10.2025 - 08.2026Read More
Cashier
EU China Town Mall
01.2023 - 01.2024Read More
Cashier
Amser Filling Station
01.2022 - 01.2023Read More
Komenda Senior High School
West African Senior School Certificate Examination from WASSCE
Read More