Margaret Mensah
Greater Accra
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
Work History
Administrative Clerk
Transit Car Rentals
08.2013 - Current
- Welcome clients and provide them with the necessary information.
- Incharge of school shuttle service.
- Communicates with parents to know their satisfactory level of the school shuttle service
- Prepare and process documents such as invoices, reports and employee's payable tax.
- Provided administrative support to the executive team.
- Answers inquiries from customers.
- Train new staff on office procedures and policies.
- Deliver messages and ran errands such as banking, upcoming events like birthday parties, employers trip etc.
- Assist with the implementation of new office procedures and administrative policies.
- Manage daily office operations and administrative support tasks efficiently.
- Communicates with customers/ parents to address complaints.
Sales Assistant
Placito
Greater Accra
03.2010 - 04.2013
- Unbox new items and restock shelves to promote items.
- Analyse sales data to identify trends and adjust sales strategies accordingly.
- Answer incoming calls to provide store, products and services information.
- Ensure that all promotional items are properly displayed in their designated areas.
- Assist customers in locating products, providing detailed information and recommendations.
- Describe items and explain the use.
- Perform cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Wraps purchased gifts for customers
Mobile Banker
First Capital Plus
Greater Accra
08.2009 - 03.2010
- Recommend bank products and services to current and prospective customers.
- Recommend new products that could benefit customers based on their individual needs.
- Resolve customer inquiries in a timely manner.
- Advise customers on the features and benefits of various banking products offered by the company.
Education
GED -
Gate Management Consult
Greater Accra05-2013
Business
Ashley's Business College
Greater Accra07-2009
Skills
- Documentation and recordkeeping
- Customer follow-up
- Maintaining confidentiality
- Phone etiquettes
- Time management
- Scheduling appointments
- Problem-solving
- Invoice processing
- Basic accounting
- Multitasking
- Cash management
- Customer service
- Team collaboration
Languages
English, Twi and Ga
Beginner
A1
Timeline
Administrative Clerk
Transit Car Rentals
08.2013 - Current
Sales Assistant
Placito
03.2010 - 04.2013
Mobile Banker
First Capital Plus
08.2009 - 03.2010
GED -
Gate Management Consult
Business
Ashley's Business College