Margaret Kuu-Aleh
Accra
Summary
An organized document controller with proven expertise at SNNIT in optimizing document management processes and enhancing compliance. Skilled in Microsoft Office and effective communication, I successfully maintained accurate records and collaborated with teams to elevate documentation standards, ensuring timely responses to external requests and contributing to overall operational efficiency.
Additionally, a diligent secretary with a talent for fostering effective professional relationships with clients, staff, and business associates. Supportive and focused team player, with a proactive approach to administration, and strong attention to detail. Skilled at providing friendly service to coworkers and customers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Document Controller
SNNIT
Accra
10.2023 - 01.2024
- Performed daily document control activities, such as filing, scanning, photocopying, and archiving documents.
- Maintained an up-to-date record of all changes made to controlled documents.
- Created new folders for each project, per company standards.
- I responded quickly to requests from external supervisors regarding document status updates.
- Reviewed incoming documents for accuracy and compliance with established procedures.
- Organized and maintained the document database to ensure the accuracy and completeness of records.
- Collaborated with department heads to ensure that all documentation meets required standards.
ASSOCIATE IT CONSULTANT
GOLDFIELDS GHANA LIMITED
TARKWA
07.2019 - 09.2019
- Drafted reports summarizing findings from research activities and presented them to management team members for review.
- Supported senior staff members in resolving complex technical issues.
- Provided feedback on customer service issues relating to IT services rendered by the company.
- Installed, configured, maintained and monitored servers, networks and other related equipment in accordance with industry standards.
Education
Bachelor of Computer Technology - Computer Technology
Kumasi Technical University
Kumasi,Asafo09-2021
Some College (No Degree) - Home Economics
Ideal College Senior High School
Tarkwa,Tamso06-2016
Skills
- Microsoft Office proficiency
- Document management
- Customer service
- Team collaboration
- Effective communication
- Attention to detail
- Time management
- Calendar management
Certification
- Degree in computer technology
- Diploma in computer technology
Languages
Fante
First Language
English
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Document Controller
SNNIT
10.2023 - 01.2024
ASSOCIATE IT CONSULTANT
GOLDFIELDS GHANA LIMITED
07.2019 - 09.2019
Bachelor of Computer Technology - Computer Technology
Kumasi Technical University
Some College (No Degree) - Home Economics
Ideal College Senior High School
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