Mardea Abigail Mccarthy

• Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
• Assisting customers with booking inquiries, coordinating room or table assignments.
• Providing excellent customer service.

. Managing and organizing travel documents, researching travel destinations, gathering information on flights and accommodation, preparing travel itineraries, coordinating transportation and providing customer support.

.Handling booking confirmation, preparing invoices and maintaining clients database.

. Assisting with general office tasks like answering phone calls.