MARCUS ADDAE
Accra
Summary
A seasoned professional with a proven track record at VENUS HILL COMPANY LTD, I excel in operations management and fostering team collaboration. Spearheaded strategic initiatives that significantly enhanced company performance and client satisfaction. Skilled in mentoring and project management, I drive business growth through innovative solutions and strong client relationships.
Knowledgeable [Desired Position] with proven ability to lead strategic initiatives and drive business growth. Successfully managed cross-functional teams and implemented operational improvements that enhanced efficiency and profitability. Demonstrated expertise in stakeholder management and financial oversight.
Experienced with strategic planning, business development, and operational management. Utilizes strategic insights to align company goals with market opportunities. Track record of effective leadership in cross-functional team environments.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
25
25
years of professional experience
Work History
Managing Director
VENUS HILL COMPANY LTD
04.2015 - Current
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- Launched innovative products/services that captured new market share while maintaining competitive pricing structures.
- Fostered an inclusive work environment by championing diversity initiatives and empowering employees at all levels.
- Implemented robust financial controls and reporting systems, ensuring accurate forecasting and budget management.
- Championed process improvement initiatives to streamline workflows, reduce costs, and enhance productivity.
- Enhanced customer satisfaction and loyalty by developing and implementing comprehensive customer service excellence program.
- Spearheaded development of new product line, significantly expanding company's offerings and customer base.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Operations Manager
ADIDAS SPORTS BRAND
02.2010 - 03.2015
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
Bank Loan Officer
ABBEY NATIONAL BANK UK
09.2007 - 06.2009
- Optimized internal workflows through regular process reviews, identifying areas for improvement and implementing solutions.
- Developed strong relationships with clients, resulting in higher customer satisfaction rates and repeat business.
- Supported business growth through effective networking with real estate agents, accountants, attorneys, and other industry professionals.
- Participated in community events to promote bank services, generating leads for new business opportunities.
- Increased loan application approvals by efficiently reviewing and verifying applicant financial information.
- Continuously updated knowledge of industry trends, products, and regulations to provide clients with the most accurate and relevant information possible.
- Performed detailed credit analysis to minimize risk exposure, adhering to strict underwriting guidelines and regulations.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
Accounts Clerk
Ghana Export Company
07.2000 - 01.2005
- Assessed data and information to verify entry, calculation, and billing code accuracy.
- Completed accurate bank reconciliations, identifying errors and rectifying any discrepancies promptly.
- Strengthened internal controls through diligent monitoring of account activities and timely resolution of discrepancies.
- Assisted in the preparation of monthly financial statements to provide insight into company performance.
- Enhanced financial accuracy, maintaining detailed records of all transactions and bank deposits.
- Ensured prompt payment of invoices, negotiating with vendors to secure favorable terms and discounts.
Education
Master of Arts - Public Administration
University of Malta
Malta09-1996
Bachelor of Science - Marketing Management
Institute of Management Studies
Accra05-1985
High School Diploma -
Kumasi Academy Secondary School
Kumasi07-1979
Skills
- Operations management
- Staff management
- Quality assurance
- Team collaboration
- Client relationships
- Mentoring and training
- Account management
- Business planning
- Project management
- Partnership development
- Business administration
Timeline
Managing Director
VENUS HILL COMPANY LTD
04.2015 - Current
Operations Manager
ADIDAS SPORTS BRAND
02.2010 - 03.2015
Bank Loan Officer
ABBEY NATIONAL BANK UK
09.2007 - 06.2009
Accounts Clerk
Ghana Export Company
07.2000 - 01.2005
Master of Arts - Public Administration
University of Malta
Bachelor of Science - Marketing Management
Institute of Management Studies
High School Diploma -
Kumasi Academy Secondary School
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