MANUELLA ANANE
Waitress
Accra
Summary
Experienced and reliable hospitality professional with 3+ years in Food & Beverages. Committed to quality, profitability, and timely service. Strong leadership, communication, and teamwork skills, ensuring excellence and integrity in every task.
Motivated waitress with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Waitress
Eden Bar
02.2023 - 03.2024
- Upselling and promoting specials
- Ensuring restaurant cleanliness
- Processing payments and bills
- Serving food and drinks
- Delivering excellent customer service
- Handling complaints
- Fast and efficient with POS systems
- Bussing and resetting tables
Sales Girl
Ekumfi Juice Factory
02.2021 - 01.2022
- Advised customers on products and personalized recommendations
- Handled transactions and managed cash accurately
- Maintained a clean, organized, and well-stocked shop
- Built strong customer relationships, driving loyalty and repeat business
Waitress
Eden Bar
01.2019 - 01.2020
- Address issues efficiently as a team to ensure seamless service and quality
- Maintain workstation cleanliness throughout the shift
- Uphold quality standards and deliver customer service per guidelines
- Assist in event planning, setup, and cleanup
- Ensure table setup, refill glasses, and anticipate guest needs
Waitress
Kempinski Hotel Gold Coast City
01.2016 - 01.2017
- Attentively serving guests and delivering food
- Ensuring accurate, well-presented orders
- Maintaining food safety standards
Education
Diploma - Computer Science(IT)
HO Technical University
01.2018 - 01.2020
WASSCE certificate - undefined
Reverend John Teye Memorial Institute
01.2015 - 01.2018
Basic Education Certificate Examination - undefined
Oral Robert International
01.2013 - 01.2015
Skills
Customer service
Personal Information
- Gender: Female
- Marital Status: Single
Timeline
Waitress
Eden Bar
02.2023 - 03.2024
Sales Girl
Ekumfi Juice Factory
02.2021 - 01.2022
Waitress
Eden Bar
01.2019 - 01.2020
Diploma - Computer Science(IT)
HO Technical University
01.2018 - 01.2020
Waitress
Kempinski Hotel Gold Coast City
01.2016 - 01.2017
WASSCE certificate - undefined
Reverend John Teye Memorial Institute
01.2015 - 01.2018
Basic Education Certificate Examination - undefined
Oral Robert International
01.2013 - 01.2015
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