HENRY YEBOAH
Kumasi,Kumasi
Summary
Responsible Revenue Officer with familiarity with tax laws, regulations, procedures and precedents. Wide knowledge of federal and state laws with respect to collection and assessment. Outstanding investigative skills analyzes financial records in order to verify information. Communicative Revenue Officer versed in analyzing and interpreting financial records and business practices to determine appropriate resolutions for both government and taxpayers' interest. Customer-oriented and reliable with knowledge of advanced collections actions and concepts. Adept at communicating with over 20 taxpayers daily.
Overview
9
9
years of professional experience
Work History
Revenue Officer
Ghana Revenue Authority,
02.2019 - Current
- Increased revenue by implementing effective tax collection strategies and monitoring taxpayer compliance.
- Promoted transparency through clear reporting of findings during audits, enhancing understanding between taxpayers and the agency.
- Supported management with ad hoc reporting needs, enabling informed decision-making regarding revenue collection efforts.
- Developed strong working relationships with taxpayers, fostering trust and encouraging voluntary compliance.
- Provided guidance and service on various financial problems in order to assist taxpayers' in resolving tax issues.
- Contributed to a positive work environment through proactive collaboration and effective communication with colleagues.
- Maintained detailed case documentation, ensuring accurate recordkeeping and streamlined communication among team members.
- Exceeded performance targets consistently by prioritizing tasks effectively and managing caseloads efficiently.
- Improved data accuracy by validating taxpayer information and updating records as needed.
- Leveraged negotiation skills to secure favorable settlements with delinquent taxpayers while maintaining professionalism at all times.
- Provided exceptional customer service to address taxpayer inquiries and resolve disputes quickly.
- Enhanced taxpayer education by conducting informative workshops and providing helpful resources.
- Considered alternative means of resolving tax debt issues if taxpayer could not pay
- Conducted thorough investigations to uncover hidden assets, increasing revenue collection success rates.
- Collaborated with cross-functional teams to identify underreported income and enforce tax laws.
- Mentored junior staff members, sharing valuable knowledge gained from years of experience in the field of revenue collection.
- Participated in continuous professional development opportunities to stay current on industry trends and best practices in revenue collections.
- Furnished taxpayer assistance and information to general public.
- Negotiated payment agreements with delinquent taxpayers, ensuring prompt debt resolution.
- Streamlined audit processes for improved efficiency and timely resolution of cases.
- Assisted in the development of new policies and procedures for more efficient revenue collection practices.
- Identified potential fraud cases, leading to the recovery of unpaid taxes and prevention of revenue loss.
- Responded to taxpayer questions and helped individuals complete and file tax documentation.
- Conducted call audits to assess interaction quality, accuracy and service success.
- Recommended financial solutions in relation to tax implications.
Internal Accountant
Yeboah & Boansi Timbers
08.2018 - 01.2019
Revenue Officer
Ghana Revenue Authority
09.2017 - 08.2018
Resource Coordinator
SBOSD
06.2016 - 09.2016
- Student Business Organization for Sustainable Development
Education
B.E.C.E -
Master of Business Administration - Finance
Kwame Nkrumah University of Science And Technology
2022
Bachelor of Science - Accounting and finance
University for Development Studies
2017
Africa Senior School Certificate -
Tweneboa Kodua Senior High School
2012
Bachelor of Science -
Peniel Academy
Kumasi-Ghana2008
Skills
- PROFILE
- Self-disciplined, hardworking and time conscious
- Very focused and always aim to achieve
- Ability to promote team work
- High level of commitment and professionalism
- Design and implement tax policies and strategies
- Evaluate managerial processes to ensure compliance with relevant statues and regulatory codes
- PERSONAL SKILLS
- Ability to work under pressure
- Self-motivator
- Good communication skills and interpersonal skills
- Computing skills (Word, PowerPoint, Excel and SPSS)
- INTEREST
- Internet browsing and social networking
- Researching
- Customer Acquisition
- Tax Law Procedures Familiarity
- Active Listening
- User Acceptance Testing (UAT)
- Critical Thinking
Researching, Reading, Traveling, Computing, Music etc
- Reading: Reading helps you see the world more broadly, including human nature, motivations, and behaviors, historical and current events, as well as developing cultural trends and diametrically opposed cultural beliefs. Whether you choose to read blogs, periodicals, or books, you will continuously be feeding your mind with new concepts that you may use at work. Reading can have a positive impact on your ability to solve problems creatively, gain insight into public opinion, and possibly even learn about the tactics used by your rivals. One of the finest ways to unwind and relieve tension is to read.
- Travel: Any form of travel is a hobby that can significantly advance your accounting career by demonstrating to your supervisor that you are adaptable, well-organized, and eager to take on new tasks. Speaking a language other than English can considerably assist your business in reaching new markets and customers. Extreme travel, backpacking, and hostel hopping show that you're flexible and cost-conscious, and most regular travelers come across as outgoing, self-assured, and lifelong learners as well.
- Music: According to research, even just listening to music can help our bodies produce less cortisol, a hormone linked to stress and anxiety. Music can help us escape our daily problems by taking us to another time and place while also igniting our imagination.
- Researching: You can explore your hobbies through research, learn something new, improve your problem-solving abilities, and present yourself with fresh challenges. You will get the chance to collaborate closely with a mentor—a faculty member or other experienced researcher—while working on a research project that was begun by the faculty.
Languages
English
Advanced (C1)
Timeline
Revenue Officer
Ghana Revenue Authority,
02.2019 - Current
Internal Accountant
Yeboah & Boansi Timbers
08.2018 - 01.2019
Revenue Officer
Ghana Revenue Authority
09.2017 - 08.2018
Resource Coordinator
SBOSD
06.2016 - 09.2016
Bachelor of Science - Accounting and finance
University for Development Studies
Africa Senior School Certificate -
Tweneboa Kodua Senior High School
B.E.C.E -
Master of Business Administration - Finance
Kwame Nkrumah University of Science And Technology
Bachelor of Science -
Peniel Academy
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