Summary
Overview
Work History
Education
Skills
Languages
Software
Certification
Timeline
Generic

Malisah Amoakoa Akunnor

Koforidua

Summary

Motivated as a waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.

Overview

1
1
Certification

Work History

Waiter

Organization
10.2021 - 12.2021
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.

Education

High School Diploma -

SDA Senior High
Asokore-Koforidua
09.2020

Skills

  • High-Volume Dining
  • Food Spoilage Prevention
  • Food Safety Understanding
  • Order Management
  • Food and Beverage Pairings
  • Meeting Preparation

Languages

English
Advanced (C1)
French
Elementary (A2)
German
Upper intermediate (B2)

Software

Excel

Power Point Presentation

Certification

WACE Certificate


Timeline

Waiter

Organization
10.2021 - 12.2021

High School Diploma -

SDA Senior High

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