MAHAMA NMANGU
security officer
KETE-KRACHI
Summary
Responsive professional security officer committed to protecting life and property of citizens with 4 years of experience in patrolling assigned areas, implementing crime prevention measures making assigned area safer with a positive attitude and willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Police Constable
Ghana Police Service
12.2019 - Current
- Patrolled assigned areas to prevent and detect roadway crimes.
- Protected life and property through enforcement of regulations and laws.
- Managed crime scenes to protect personnel and preserve evidence.
- Engaged with local individuals and community leaders to discuss crime reduction strategies.
- Confronted and resolved emergency and non-emergency situations.
- Performed general patrol services and provided traffic control.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Provided crime prevention suggestions and recommendations.
- Led shift briefings to inform officers of properties to check and individuals of note in local areas.
- Educated staff members on proper field procedures to boost public trust in officers and efficiency.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Responded to emergency calls to provide assistance to citizens in need.
- Trained in firearms and self-defense tactics.
- Assisted in special investigations and crime prevention programs.
- Rendered aid to accident victims and other persons requiring first aid for physical injuries.
- Provided testimony in court proceedings.
- Monitored criminal activity in community to identify suspicious activity.
- Conducted searches of individuals, vehicles and premises.
Cafe Supervisor
SHAFFING TECHNOLOGIES LIMITED
02.2017 - 12.2019
- Requisitioned and ordered ingredients, food and other supplies to maintain optimum inventory.
- Resolved and investigated complaints regarding service and food quality to prevent loss of business.
- Optimized profits by controlling food, beverage and labor costs.
- Motivated 3 member team to execute exceptional level of service, leading to 32% increase in repeat customers.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Secured daily cash by verifying totals and making nightly deposits.
- Oversaw calendar to manage staff schedule and organize shifts for adequate coverage.
- Negotiated contracts with suppliers to secure competitive prices for products.
Education
Diploma in Basic Education
University of Development Studies
Chinderi, Ghana11.2024
No Degree - General Recruit
Koforidua Police Training School
Koforidua03.2019
High School Diploma -
Tumu Senior High Technical School
Tumu, Ghana05.2018
Skills
- Crime Prevention
- Court Testimony
- Criminal Investigations
- Patrolling
- Report Writing
- Law Enforcement
- Critical Thinking Abilities
- Crisis Intervention and Deescalation
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 5 security officers in a protest
- Achieved justice by conducting investigation with accuracy and efficiency.
- Through team work reduced crime rate by 47% in a period of 4years
- Conducted patrols which led in apprehending of offenders
Certification
- CFR - Certified First Responder
- POST - Peace Officer Standards and Training Certified
- human Trafficking Training Certificate
- Certified police officer,Ghana police service
Languages
English
Advanced (C1)
Timeline
Police Constable
Ghana Police Service
12.2019 - Current
Cafe Supervisor
SHAFFING TECHNOLOGIES LIMITED
02.2017 - 12.2019
Diploma in Basic Education
University of Development Studies
No Degree - General Recruit
Koforidua Police Training School
High School Diploma -
Tumu Senior High Technical School
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