Magdalene Amuzu
Konongo
Summary
Dynamic Administrative Assistant with proven expertise in customer relations and Microsoft Excel, honed at Ghana National Fire Service, Konongo Fire Station. Excelled in maintaining confidentiality and optimizing executive schedules, significantly enhancing office efficiency. Skilled in fostering professional relationships and streamlining document organization, demonstrating a strong blend of technical proficiency and interpersonal acumen.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Ghana National Fire Servive
10.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Education
Diploma - Psychology And Foundations of Education
University of Cape Coast
Cape Coast09.2016
Skills
- Microsoft Word
- Microsoft Excel
- Customer and client relations
- Filing
Timeline
Administrative Assistant
Ghana National Fire Servive
10.2020 - Current
Diploma - Psychology And Foundations of Education
University of Cape Coast
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