Highly experienced banking professional with 14 years of expertise in IT audit, e-business compliance, IT compliance, and IT support. Proven track record of delivering results in top-tier banks, including Agricultural Development Bank Plc (7 years), Guaranty Trust Bank Ghana Plc (4 years), and Access Bank Ghana Plc (3 years). Customer-centric and team-oriented with excellent communication and analytical skills. Possesses a strong work ethic and a continuous learning mindset.
CISA - Certified Information Systems Auditor
· Instrumental in the implementation of ISO27001 and PCIDSS certifications
· Proffered recommendations in the controls of the Bank's Mobile banking platforms thereby reducing fraud
· Proffered recommendations in the electronic card environment (VRM rules, floor limits) to reduce fraud on card not present and POS transactions
· Instrumental in the implementation of the audit software for the Bank (Diligent HighBond)
· Developed proactive techniques, using automated scripts as part of continuous auditing techniques to prevent and detect fraud
· Proffered recommendations in the IT control environment to strengthen the Defense in Depth of the Bank's control environment (DBMS, Data Centre naming convention, firewall rules)
· Proffered recommendations during various investigations to strengthen security controls along the Bank's operations
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· Initiated the PCIDSS certification process
· Instrumental in the implantation of DBMS monitoring (Hedgehog) solution
· Instrumental in setting up of the Disaster Recovery Site
· Initiated and played an instrumental role in the implementation of IP based camera solution
· Initiated and played an instrumental role in the implementation of standard monitoring tool for monitoring all ATMs and E-Channels
· Implemented offsite backup tape restore and monitoring
· Initiated and ensured inclusion of escrow agreement as part of certification requirement
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· Initiated and played an instrumental role in the implementation of SysAid Helpdesk Solution
· Initiated and played an instrumental role in the implementation of print server
· Simulated ProcessMaker workflow solution for Guaranty Trust Bank Ghana Plc which later became the basis for implementation of ProcessMaker for the Bank’s Group Subsidiary in Nigeria
Simulated Laserfiche DMS and workflow solution for GTBank Ghana Plc which later became the basis for the implementation of the digital archive system for Guaranty Trust Bank Ghana
· Initiated and implementated branch cache on windows server 2008 R2
· Installation of TS session broker load balancing as a redundancy
· Created a clone of all servers using Acronis.
· Implemented the Active Directory Rights Management Service.
· Initiated and implemented a chat system (Spark) using Linux to enhance information flow within the institution
· Collaborated with the Head of Systems administration to install the Database Availability Group for redundancy using Exchange 2010 with failover cluster for Procredit SLC
CISA - Certified Information Systems Auditor