Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager
Mabel Opoku Ampong

Mabel Opoku Ampong

Kumasi

Summary

Dynamic and detail-oriented professional with a proven track record at Vaness Travel Consult, adept in records management and maintaining confidentiality. Excelled in multitasking, critical thinking, and fostering positive client relationships through effective communication. Demonstrated fast learning ability and commitment to enhancing business processes, contributing significantly to team support and efficiency.

Overview

1
1
year of professional experience

Work History

Secretary

Vaness Travel Consult
09.2023 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.

Education

General Science

Osei Kyeretwie Senior High School
Kumasi,Ghana

Skills

  • Records Management
  • Multitasking and Time Management
  • Fast Learner
  • Multi-line phone proficiency
  • Database entry
  • Confidentiality and Data Protection
  • Recordkeeping
  • Critical Thinking
  • Equipment Sterilization
  • Report Writing
  • Complex Problem-Solving
  • Verbal and written communication

Timeline

Secretary

Vaness Travel Consult
09.2023 - Current

General Science

Osei Kyeretwie Senior High School

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Mabel Opoku Ampong