Work Preference
Summary
Overview
Work History
Education
Skills
Certification
ADDITIONAL QUALIFICATIONS
References
Accomplishments
Training
TECHNICAL PROFICIENCIES
Timeline
Generic
MABEL O. NYARKO
Open To Work

MABEL O. NYARKO

Virtual Assistant
Accra

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Virtual Assistant InternVirtual AssistantContent Creator Communications and Social Media ManagerContent Manager

Work Type

Full TimePart TimeContract WorkGig Work

Location Preference

Remote
Location: Accra, GH
Open to relocation: Yes

Salary Range

$8/hr - $1000/hr

Important To Me

Work from home option

Summary

Detail-oriented and proactive Virtual Assistant with 2 year of experience delivering high-quality administrative support remotely to entrepreneurs and small businesses. Proven track record in calendar management, email handling, social media management, and content creation. Expertise in streamlining operations and supporting business growth through efficient use of productivity tools. Committed to maintaining confidentiality and delivering exceptional client service while managing multiple priorities in fast-paced environments.

Offering organizational and communication skills, prepared to thrive in virtual support environment. Contributes willingness to learn and adapt to new tools and techniques quickly, with focus on administrative support and task management. Ready to use and develop digital skills and efficient work habits in Desired Position role.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Virtual Assistant Intern

AFRIMENT
06.2025 - 07.2025
  • Executed comprehensive virtual assistant duties including email management, meeting coordination, and document formatting
  • Designed and created 3 professional email templates using Canva for marketing campaigns, resulting in 18% improved open rates
  • Developed customer support autoresponder system, enhancing client communication efficiency and reducing response time by 30%
  • Coordinated event planning for 'Tech Conference 2025' including venue research, budget creation ($100,000), and vendor management
  • Conducted comprehensive market research on AI trends in cybersecurity, producing detailed 2-page analytical reports and industry infographics
  • Managed business travel planning including flight arrangements, accommodation bookings, and detailed itinerary creation with cost optimization
  • Created engaging newsletter designs and implemented email marketing campaigns using Canva templates
  • Key Achievement: Successfully planned and coordinated multi-stakeholder events while maintaining strict budget constraints and timeline adherence

Virtual Assistant

FREELANCE
11.2024 - 04.2025
  • Provided comprehensive remote administrative support to 5+ entrepreneurs and small businesses across diverse industries
  • Managed email inboxes processing 100+ emails daily and maintained complex calendars for multiple executives
  • Coordinated travel itineraries including flight bookings, accommodation arrangements, and detailed scheduling
  • Created and managed YouTube content, contributing to 20% increase in subscriber engagement
  • Executed social media scheduling across multiple platforms, maintaining consistent brand presence
  • Conducted research tasks and provided basic customer service support, achieving 95% client satisfaction rate
  • Handled sensitive client information with complete professionalism and discretion
  • Key Achievement: Streamlined administrative processes for clients, reducing their administrative workload by 40%

Education

No Degree - Virtual Assistant

Alx_africa
Accra

Skills

  • Administrative Support: Email Management Calendar Scheduling Travel Coordination Meeting Organization Document Preparation Data Entry File Management Client Communication
  • Digital Marketing: Social Media Management Content Creation YouTube Content Development Social Media Scheduling Brand Management Engagement Analytics
  • Technical Skills: Google Workspace CRM Systems Content Management Systems Email Marketing Platforms
  • Customer Service: Client Relations Problem-Solving Customer Support Lead Generation Query Resolution Follow-up Management Professional Communication
  • Research & Analysis: Market Research Data Collection Competitive Analysis Report Generation Trend Analysis Lead Research

Certification

  • Virtual Assistant Certification | ALX Africa | 2024
  • Comprehensive training in: Remote work best practices, Client communication, Project management, Digital tools proficiency

ADDITIONAL QUALIFICATIONS

Languages: English (Fluent), Akan (Native)

References

Aaron, Ayitey, aaronayitey@gmail.com, +233 538354643, Additional references available upon request

Accomplishments

  • Client Satisfaction: Maintained 95%+ client satisfaction rate across all projects
  • Efficiency Improvement: Reduced administrative workload for clients by 40% through process optimization
  • Content Performance: Achieved 20% increase in YouTube subscriber engagement

Training

  • Content Creation and strategy
  • Customer Service Excellence
  • Social Media Marketing

TECHNICAL PROFICIENCIES

  • Software & Tools:
  • Google Workspace (Gmail, Drive, Docs, Sheets, Calendar)
  • Canva (Advanced user for email templates and social media content)
  • Social Media Platforms (Facebook, Instagram, LinkedIn, YouTube)
  • Project Management Tools (Trello, Asana, Monday.com)
  • Email Marketing Platforms (Mailchimp, Constant Contact)
  • CRM Systems (HubSpot, Salesforce basics)
  • Content Creation:
  • YouTube Content Development and Management
  • Social Media Content Strategy
  • Email Newsletter Design
  • Blog Writing and Editing
  • Visual Content Creation using Canva
  • Video Editing Basics

Timeline

Virtual Assistant Intern

AFRIMENT
06.2025 - 07.2025

Virtual Assistant

FREELANCE
11.2024 - 04.2025

No Degree - Virtual Assistant

Alx_africa

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MABEL O. NYARKOVirtual Assistant