Mabel Armah
Accra
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Midwifery Officer
Ghana Health Service, Ussher Hospital
Accra
02.2020 - Current
- Provided guidance to team members on how to effectively complete tasks within established timelines.
- Supervised subordinate staff in carrying out daily duties and activities.
- Responded promptly to customer inquiries or complaints in a polite manner.
- Participated in regular meetings with upper management regarding progress updates on current initiatives.
- Led training and development programs to enhance team skills and performance.
Rotation Midwife, Mamprobi General Hospital
Ghana Health Service, Mamprobi Polyclinic
Accra
01.2015 - 06.2015
- Advised mothers on topics such as contraception use, lactation guidance, and stress management strategies.
- Administered medications prescribed by physicians for pain relief or induction of labor.
- Performed routine newborn assessments immediately following delivery to assess overall health status.
- Instructed new parents on infant care techniques such as swaddling and diapering methods.
- Developed individualized birth plans with clients, addressing issues such as labor pain management options, breastfeeding support, and postpartum recovery.
- Identified potential high-risk pregnancies and referred patients to specialists for further evaluation.
- Provided emotional support to clients throughout the birthing experience.
- Facilitated delivery of newborns through natural childbirth or cesarean section procedures.
Community Health Worker
Ghana Health Service, Mamprobi Polyclinic
Accra
10.2010 - 08.2012
- Collaborated with other healthcare providers to ensure continuity of care for patients.
- Provided case management services including crisis intervention, advocacy, and support for individuals experiencing homelessness or poverty.
- Maintained accurate records of patient data in a secure electronic database.
- Facilitated group sessions on topics such as stress management and chronic disease self-management.
- Tracked immunization records for children in accordance with state guidelines.
- Participated in outreach activities such as health fairs or community events.
- Counseled clients on issues related to mental health, substance abuse, and violence prevention.
Adentan Health Directorate
Ghana Health Service
Accra
04.2009 - 11.2010
- Developed relationships with community partners to facilitate access to health resources.
- Conducted outreach activities to educate people about public health issues.
- Maintained accurate patient information in electronic medical records systems.
- Documented patient visits accurately in order to provide comprehensive reports for review by physicians.
- Advised patients on how to manage chronic conditions through medication adherence programs.
Education
Diploma Top Up - Midwifery
University of Cape Coast
Cape Coast, Ghana03-2020
Diploma - Midwifery
Midwifery Training School
Ashanti Mampong, Ghana10-2010
Certificate - Community Health Nursing
Community Health Nursing Training School
Akim Oda, Ghana11-2008
Skills
- Report Writing
- Work Coordination
- Community Relations
- Report Preparation
- Reporting and documentation
- Strategic Planning
- Emergency Response
Accomplishments
- 15 years of working as a health professional, discharging my duties with utmost care and excellence.
Languages
Ga
First Language
English
Upper Intermediate (B2)
B2
Certification
- Diplomas in Midwifery
- Certificate in Community Health Nursing
- Ghana Health Service Licensed Midwife
Timeline
Midwifery Officer
Ghana Health Service, Ussher Hospital
02.2020 - Current
Rotation Midwife, Mamprobi General Hospital
Ghana Health Service, Mamprobi Polyclinic
01.2015 - 06.2015
Community Health Worker
Ghana Health Service, Mamprobi Polyclinic
10.2010 - 08.2012
Adentan Health Directorate
Ghana Health Service
04.2009 - 11.2010
Diploma Top Up - Midwifery
University of Cape Coast
Diploma - Midwifery
Midwifery Training School
Certificate - Community Health Nursing
Community Health Nursing Training School
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