Summary
Work History
Education
Skills
Languages
Timeline
Generic
Mabel Amponsah

Mabel Amponsah

Sunyani

Summary

Accomplished hotel manager at Tyco City, leveraging data analysis and customer service expertise to enhance strategic planning and decision-making. Proven track record in event planning and budget management, driving operational efficiency and customer satisfaction. Recognized for exceptional teamwork and collaboration, consistently exceeding expectations and achieving a 20% increase in guest satisfaction scores.

Work History

Tyco City

Hotel manager
Sunyani
06.2025 - 07.2025
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Maintained updated knowledge through continuing education and advanced training.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

Bachelor of Science - Hospitality And Tourism Management

Sunyani Technical University
Sunyani

Skills

  • Customer service
  • Event planning
  • Data analysis
  • Budget management
  • Teamwork and collaboration

Languages

English
Advanced (C1)
C1

Timeline

Tyco City

Hotel manager
06.2025 - 07.2025

Bachelor of Science - Hospitality And Tourism Management

Sunyani Technical University
Mabel Amponsah