Mabel Acheampomaa
Accra
Summary
2 years of diverse and progressive experience in project and program management. Detail oriented and communication savvy with record of successful project integration. Skilled at defining and controlling scope, achieving project objectives, managing and building cross-functional teams. Accomplished Business Administrator equipped with [Number] years of diverse and progressive experience in project and program management. Detail oriented and communication savvy with record of successful project integration. Skilled at defining and controlling scope, achieving project objectives, managing and building cross-functional teams.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Office Administrative Assistant
Eastern Tech Hub
Accra
2020.01 - 2021.11
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
- Managed employee records including payroll information, attendance tracking, vacation time requests.
- Coordinated travel arrangements for employees including flights, hotels and car rentals.
Mall Assistant
west hills mall
Accra
2018.12 - 2019.08
- Provided customers with product and service information.
- Assisted customers in placing orders, canceling orders, and modifying existing orders.
- Responded to customer inquiries regarding billing issues.
- Greeted callers in a friendly manner and ascertained their needs quickly.
- Verified customer accounts by obtaining pertinent information from the caller.
Vodafone Com 1
Costumer Assitant
Accra
2016.01 - 2018.08
- Developed and implemented comprehensive marketing strategies to increase brand visibility and improve customer relations.
- Created detailed reports of market analysis, competitive intelligence, and customer segmentation to inform strategic decisions.
- Managed a team of marketing professionals responsible for developing campaigns, executing promotional events, and monitoring performance metrics.
Education
Bachelor of Arts - Public Administration And Services
University Of Ghana
Accra,Ghana2015-08
High School Diploma -
ACCRA GIRLS SENOIR HIGH SCOOL
ACCRA 2010.09 - Current
Skills
- Customer Engagement
- Telephone reception
- Reception Management
- Accounting Support
- Human Resources
- Database entry
- Spreadsheet development
- Billing and Invoicing
- Database Maintenance
- Payroll
- Document Preparation
- Inventory Management
- Social media oversight
- Presentation Creation
- Verbal Communication
Languages
English
First Language
English
Advanced (C1)
C1
Timeline
Office Administrative Assistant
Eastern Tech Hub
2020.01 - 2021.11
Mall Assistant
west hills mall
2018.12 - 2019.08
Vodafone Com 1
Costumer Assitant
2016.01 - 2018.08
High School Diploma -
ACCRA GIRLS SENOIR HIGH SCOOL
2010.09 - Current
Bachelor of Arts - Public Administration And Services
University Of Ghana
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