MAAME SAAH ODURO FRIMPONG
Summary
Proven leader with extensive experience at Bank of Ghana, adept in team leadership and time management. Excelled in enhancing customer satisfaction and employee productivity, achieving high-quality service delivery. Skilled in decision-making and customer service, consistently met tight deadlines, and fostered a professional environment.
Overview
1
1
Certification
Work History
Manager
Bank of Ghana
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Unit Head
Bank of Ghana
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Master Of Laws - Financial Markets Law And Regulation
University of Ghana
01.2024
Professional Law Course - Professional Law
Ghana Law School
Accra Ghana 05.2002
Law And Political Science
University of Ghana
09.1999
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Certification
Certification Anti-Money Laundering Professional (ACCPA)
Certification in Effective Communication
Timeline
Manager
Bank of Ghana
Unit Head
Bank of Ghana
Master Of Laws - Financial Markets Law And Regulation
University of Ghana
Professional Law Course - Professional Law
Ghana Law School
Law And Political Science
University of Ghana
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