Summary
Work History
Education
Skills
Timeline
Generic

Maame Esi Jonah

Customer Service Agent
Wolfville,NS

Summary

Motivated Waitstaff with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Work History

Waitstaff

Compass Group Canada
Wolfville, NS
03.2022 - Current
  • Trained to work to meet the needs of over 100+ customers
  • Maintained communication with hosts and servers to ensure a positive guest experience.
  • Accounted for total number of attendees or guests and supplied adequate refreshments for duration of event..
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Greeted guests and took drink and food orders
  • Staying attentive to the needs of guests in the dining area
  • Delivering food from the kitchen to customers
  • Cultivated warm relationships with regular customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Education

BBA - Business Technology Management

Acadia University
Wolfville, NS
01.2022 - Current

Skills

Teambuilding

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Timeline

Waitstaff

Compass Group Canada
03.2022 - Current

BBA - Business Technology Management

Acadia University
01.2022 - Current
Maame Esi JonahCustomer Service Agent