Benjamin Addiamah Binyamin
Accra
Summary
Detail-oriented and highly organized Virtual Assistant with over 5 years of experience at Shield Legal Consult. Adept at providing administrative support, managing executive schedules, conducting research, and handling communication efficiently. Skilled in project coordination, expense tracking, and ensuring seamless business operations. Proficient in various digital tools, ensuring productivity in remote work environments. Committed to enhancing workflow efficiency and meeting organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Virtual Assistant & Office Administrator
Shield Legal Consult
Accra
02.2018 - Current
- Managed and organized executive schedules, ensuring timely meetings and deadlines
- Handled email correspondence, screened incoming messages, and prioritized tasks
- Conducted research, prepared reports, and maintained organized digital records
- Provided administrative support, including document preparation and data entry
- Coordinated travel arrangements, including booking flights and accommodations
- Communicated with clients via email and phone to provide updates and support
- Managed approximately 30 incoming calls, emails, and faxes from customers daily, ensuring prompt and professional responses
- Tracked expenses and managed budget-related tasks
- Assisted in lead generation and business development initiatives
Education
Diploma - Communication Studies
Ghana Institute of Journalism
Accra06-2021
West Africa Senior High School Certificate - General Arts
Kaneshie Senior High Secondary Technical School
Accra06-2013
West Africa Basic School Certificate - General Knowledge
Lean On Him Basic School
Accra04-2010
Skills
- Time Management & Organization
- Administrative Support & Office Management
- Customer Service & Telesales
- Communication & Interpersonal Skills
- Project Management & Coordination
- Data Entry
- Online Research
- Records Management
- Problem Solving & Adaptability
- Expense Tracking & Budget Management
Certification
- Virtual Assistant Training
- Business Communications
- Paralegal & Legal Administrative Training
- Digital Marketing & Advanced Social Media Marketing
- Telesales & Customer Service Training
- Data Entry & Records Management
- AI for Beginners
References
- Victoria Emefa Oteng-Nyame, Lawyer, Shield Legal Consult, Managing Director, +233244790613, vicoteng@yahoo.com
- Eugene Okoe Tetteh, Legal Secretary, Ghana School of Law, +233246506672, eugenebrown@gmail.com
Professional Attributes
- Strong work ethic and self-motivation in remote environments.
- Ability to manage multiple tasks efficiently and meet tight deadlines.
- Commitment to confidentiality and handling sensitive information.
- Excellent problem-solving skills with a proactive approach.
- Adaptability to new technologies and evolving business needs.
Languages
English: Fluent
Ga: Fluent
Afrikaans: Intermediate
Timeline
Virtual Assistant & Office Administrator
Shield Legal Consult
02.2018 - Current
Diploma - Communication Studies
Ghana Institute of Journalism
West Africa Senior High School Certificate - General Arts
Kaneshie Senior High Secondary Technical School
West Africa Basic School Certificate - General Knowledge
Lean On Him Basic School
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