Lynette Asiedu
Accra
Summary
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Sales Associates
Ghana Gold Board
Accra
10.2023 - 09.2024
- Assisted customers in selecting gold products and provided product information.
- Maintained accurate inventory of gold items and ensured proper display.
- Processed sales transactions using the point-of-sale system efficiently.
- Collaborated with team members to enhance customer service experiences.
- Educated customers about industry standards and gold quality indicators.
- Conducted market research to identify customer preferences and trends.
- Handled customer inquiries and resolved issues professionally and promptly.
- Participated in training sessions to improve product knowledge and sales techniques.
Sales Agent
Ghana Gold Board
Accra
08.2022 - 08.2023
- Facilitated communication between clients and management for seamless operations.
- Assisted clients in understanding gold trading processes and procedures.
- Developed relationships with customers by providing excellent customer service.
- Operated register, handled cash and processed credit card transactions.
- Maintained up-to-date knowledge of market trends in the gold industry.
- Participated in training sessions to enhance sales techniques and product knowledge.
Education
HND - Marketing Management
Accra Technical University
Accra, Ghana 01.2020 - 09.2023
Skills
- Gold product knowledge
- Sales transaction processing
- Customer relationship management
- Market trend analysis
- Customer service
- Problem-solving skills
- Sales development
Languages
Twi
First Language
English
Advanced (C1)
C1
French
Elementary (A2)
A2
References
References available upon request.
Timeline
Sales Associates
Ghana Gold Board
10.2023 - 09.2024
Sales Agent
Ghana Gold Board
08.2022 - 08.2023
HND - Marketing Management
Accra Technical University
01.2020 - 09.2023