Lyndah Eberechi Madukwe
Accra
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Westone
Accra, Ghana
01 2023 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
Office Manager
MAB Group
East Legon,Accra
10.2021 - 11.2022
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Arranged corporate and office conferences for company employees and guests.
Project Assistant
Paradeigma Pro
Labone, Accra
09.2019 - 07.2021
- Completed multiple tasks simultaneously to optimize project completion.
- Performed work according to project schedules and established quality standards.
- Provided assistance with preparation of project-related reports, manuscripts, and presentations
- Worked with senior leadership to complete complex projects on time and under-budget.
- Managed quality and client deadlines by working closely with staff to maintain adherence with project requirements.
- Handled administrative duties, filing and errands.
- Compiled reports and recorded activities for projects as part of comprehensive, compliance-driven recordkeeping strategies.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Intern
KH3 Group
Labone, Accra
02.2017 - 06.2019
- Sorted and organized files, spreadsheets and reports.
- Analyzed problems, identified solutions and made decisions.
- Interacted with customers by phone, email or in-person to provide information.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Restocked office supplies and retrieved files for staff.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Took detailed meeting minutes, prepared meeting rooms and compiled paperwork to support department.
- Maintained organized inventory by checking stock to determine supply levels, expediting orders and delivering materials to work stations.
- Upheld office schedule and calendar to coordinate workflow and meetings.
Education
High School Diploma -
Baidoo Bonsoe Senior High Technical School
Takoradi 06.2016
Skills
- Project Management
- Customer Relations
- Written Communication
- File and Data Retrieval Systems
- Calendar Management
- Office Supplies and Inventory
- Event Coordination
- Excellent Multitasking Abilities
- Conflict Management
- Human Resources
- Organizational Skills
- Billing and Invoicing
- Travel Arrangement Management
- Scheduling
- Documentation
Languages
English
Advanced (C1)
French
Limited Working
Accomplishments
- Managed inventory and office budgeting for supplies for busy office of 18 employees.
- Data Entry - Reviewed and updated client correspondence files and scheduling database.
- Completed payroll for staff of 15 direct reports.
Timeline
Office Manager
MAB Group
10.2021 - 11.2022
Project Assistant
Paradeigma Pro
09.2019 - 07.2021
Intern
KH3 Group
02.2017 - 06.2019
Administrative Assistant
Westone
01 2023 - Current
High School Diploma -
Baidoo Bonsoe Senior High Technical School