Lydia Akuffo
Accra
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Cloud SysOps
VDC.Cloud Managed Services Ghana Limited.
Accra
09.2021 - 09.2024
- Maintained and monitored cloud-based applications, services and systems to ensure optimal performance.
- Provided technical support to customers using cloud computing solutions.
- Trained staff and users to work with computer systems and programs.
- Tested, maintained and monitored computer programs and systems.
- Handled the company's monthly Pension payments with utmost integrity.
Sales Representative
Skin Gourmet Limited
Accra
04.2016 - 04.2019
- Maintained accurate records of all sales and prospecting activities.
- Adhered to established policies and procedures when handling customer accounts.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Answered product questions with up-to-date knowledge of sales and promotions.
Education
Bachelor of Science - Information Technology
University Of Ghana
East legon,Ghana08-2023
General Certificate of Education Advanced Subsidiary& Advanced Level(GCE AS & A Level) - History,Literature in English,Sociology
Merton International High School
Roman Ridge,Accra06-2019
General Certificate of Education Advanced Subsidiary& Advanced Level(GCE AS & A Level) - History,Literature &Sociology
Merton International High School
Roman Ridge,Accra06-2018
General Certificate of Education Ordinary Level(GCE O Level) - General Arts
Ghana Christian International High School
Dodowa,Accra06-2017
Skills
- IT Service Management
- Network Configuration for SaaS applications
- Teamwork and Collaboration
- Problem-Solving
- Systems Analysis
- Team Collaboration
- Multitasking
- Reliability
- Project Documentation
Affiliations
- Volunteered to teach Osu Presby Primary and JHS students how to read.
- Helped Kids with Autism have a fun time learning how to make beads and engage in sporting activity.
Accomplishments
- Received the award of best History student during my O Level.
- Honored to be a Student Chapel Prefect(Student Chaplain) in High School.
References
References available upon request.
Timeline
Cloud SysOps
VDC.Cloud Managed Services Ghana Limited.
09.2021 - 09.2024
Sales Representative
Skin Gourmet Limited
04.2016 - 04.2019
Bachelor of Science - Information Technology
University Of Ghana
General Certificate of Education Advanced Subsidiary& Advanced Level(GCE AS & A Level) - History,Literature in English,Sociology
Merton International High School
General Certificate of Education Advanced Subsidiary& Advanced Level(GCE AS & A Level) - History,Literature &Sociology
Merton International High School
General Certificate of Education Ordinary Level(GCE O Level) - General Arts
Ghana Christian International High School
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