LYDIA ADWOA YEBOAH
ACCRA
Summary
Skilled Administrative Officer bringing valuable experience in supporting executive level staff, ensuring smooth office operations and providing top-notch client service. Strengths include strong organizational skills, ability to prioritize tasks effectively, and exceptional communication abilities. Notable contributions in previous roles include streamlining processes for increased efficiency and implementing new administrative systems.
Overview
8
8
years of professional experience
Work History
EXCEUTIVE OFFICER
ACCESS BANK
ACCRA
01.2022 - 09.2022
- Prepared detailed reports on various aspects of the organization's operations including financials and sales figures.
- Resolved customer complaints in a timely manner while maintaining high levels of service quality.
- Managed daily operations including budgeting, forecasting, accounting, payroll and personnel administration.
- Organized special events such as conferences or seminars that promote public awareness about the organization's services.
Radio Producer and Client Service Person
Radio producer and Client service person
08.2017 - 01.2018
- Reached out to customers and verified account information.
- Sold products and services.
- Generated sales leads.
- Negotiated advertising contracts in collaboration with sales department.
- Provided technical support when needed during live broadcast
- Generated ideas to manage the audience's response after the program.
- Oversaw the making of radio shows.
- Performed administrative tasks such as filing paperwork and scheduling meetings.
- Negotiated advertising contracts in collaboration with the sales department.
Administrative Officer
MYDREAM EDUCATIONAL CONSULT
01.2015 - 10.2016
- Prepared and distributed agendas, minutes, presentations and other related materials for meetings.
- Performed data entry tasks including entering financial transactions into the company's accounting system.
- Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
- Managed calendars to ensure efficient use of time; scheduled appointments as needed.
- Monitored email accounts regularly and responded appropriately within established timeframes.
Education
Master of Arts - Communications
AFRICAN UNIVERSITY COLLEGE OF COMMUNICATIONS
ACCRA09-2024
B.A. Communication Studies - STRATCOM
AUCC
07.2024
Diploma in Integrated Marketing Communication -
GH Media School
05.2018
Presbyterian Senior High, Osu (WASSCE)
05.2013
Chapel Hill School (BECE)
04.2009
Skills
- Data Acquisition
- Budget Adherence
- Procedure Development
- Proposal Writing
- Scheduling appointments
- Workflow Planning
- Database Administration
- Personnel Management
- Contract Negotiations
- Training and coaching
Personalskillsandabilities
- Ability to work with little or no supervision.
- Good interpersonal relationship.
- Good communication skills.
- Good knowledge in Microsoft Word, Excel and PowerPoint applications, as well as e-mail and the internet.
Personal Information
- Date of Birth: 04/11/94
- Gender: Female
- Nationality: Ghanaian
Languages
- English
- Fanti
- Twi
References
- Michael Fosu Faakye (Mr.), Registrar, GH Media School, 0554056689
- Carlos Jay (Mr.), Chief Executive Officer, Insight Grey Advertising and Infocus PR, 0244501057
Hobbies and Interests
- Presenting
- Sales
- Singing
- Reading
Languages
English
First Language
English
Advanced (C1)
C1
Timeline
EXCEUTIVE OFFICER
ACCESS BANK
01.2022 - 09.2022
Radio Producer and Client Service Person
Radio producer and Client service person
08.2017 - 01.2018
Administrative Officer
MYDREAM EDUCATIONAL CONSULT
01.2015 - 10.2016
Master of Arts - Communications
AFRICAN UNIVERSITY COLLEGE OF COMMUNICATIONS
B.A. Communication Studies - STRATCOM
AUCC
Diploma in Integrated Marketing Communication -
GH Media School
Presbyterian Senior High, Osu (WASSCE)
Chapel Hill School (BECE)
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