National Health Insurance Authority – Head Office, Accra, Ghana
01.2015 - 01.2018
Organize, Coordinate and lead a team on clinical/compliance audit exercise
Conduct a clinical/compliance audit at healthcare facilities
Write a comprehensive report on each audit exercise conducted
Provide quarterly, half-year, and annual report on the operations of the Quality Assurance Directorate
Coordinate all post-clinical audit and clinicians training programs for M&E Officers and Clinicians
Corresponding with healthcare providers on audit outcomes
Supervise Managers and Officers in the Directorate
SENIOR MANAGER – PRIVATE HEALTH INSURANCE SCHEMES DEPARTMENT (OPERATIONS)
National Health Insurance Authority – Head Office, Accra, Ghana
01.2013 - 01.2015
Inspect and license all private health insurance schemes in Ghana
Supervise, monitor and coordinate activities of all licensed Private Health Insurance Schemes
Review and Report on the operations of licensed schemes
Coordinate between the private health insurance schemes and the healthcare service providers they are in business with
Supervise and appraise junior staff of the Department
HEALTHCARE MANAGEMENT/HEALTH & SAFETY MANAGEMENT
Virginia Hospital Center, Arlington, VA
01.2006 - 01.2011
Five plus years of business strategy/management experience
Ability to successfully build relationships with clients and internal staff
Possess skills to interact with clients to understand needs and develop proposals
Inspect and evaluate the environment, equipment and processes in working areas to ensure compliance with government safety regulations and standards
Protect the employees, customers and the environment potentially hazardous biological, chemical and radiological materials
Recommend changes to protect workers, and educate employees on how to prevent health problems through the use of safety training programs
Investigate accidents to identify their causes and find ways to prevent them in the future
Excellent team management skills
Strong communication skills (written and verbal)
MANAGERIAL/HEALTH & SAFETY SKILLS
CLINICAL EXERCISE PHYSIOLOGIST/ASSISTANT REHAB DIRECTOR
Kindred Healthcare, MA
01.2003 - 01.2006
Obtain medical history on clients, prior to administering exercise-related tests
Provide fitness testing of patient
Design an individualized exercise prescription that meets the specific needs of each client
Determine short- and long-term goals and assist clients to lose/gain weight, improve aerobic capacity, decrease heart disease risk factors such as high body fat and high blood pressure, poor cholesterol levels or high blood glucose levels
Creatively counsel clients to set goals necessary to meet risk reduction objectives
REHAB SPECIALIST
North East Specialty Hospital (Alzheimer’s Unit), MA
01.2001 - 01.2003
Observes and recognizes deviations from normal in client rehabilitation needs
Assesses the client/environment/equipment for safety
Performs delegated care according to established guidelines, policies and procedures
Participates in appropriate Quality Management measures as assigned
Communicates equipment or facility needs to the Care Team Manager
Evaluates the effectiveness of the clients’ individual care plan in collaboration with the therapist and the nursing team
Keeps current in knowledge and practical skills related to the position, accessing training opportunities both within the facility and the community
Exhibits confidence, initiative and competence in the work environment
Maintains confidentiality of all data and information related to the clients and their families
Education
PhD - Business & Leadership
Transcontinental University
01.2024
Health Systems Management
Galilee International Management Institute (GIMI)
01.2016
Project Management
Knowledge Tree
01.2013
Master of Business Administration - Healthcare Management
American InterContinental University
Hoffman Estates, IL
01.2010
B.S. - Exercise Physiology (Kinesiology)
University of Maryland
College Park, MD
01.2007
Skills
Strategic planning
Cross-functional collaboration
Operations management
Cross-functional team coordination
Certification
Project Management; March,2013
PROFILE
Dedicated Healthcare/Health and safety Manager with over15 years clinical, administrative, and management experience in, Sports Medicine, Acute care, Group Home setting, Health & Safety And Health Insurance. Skilled leader and team-player, able to maintain positive attitude, safe and productive work environment. Strong interpersonal, administrative and patient/family education skills. Demonstrate ability to establish trust and manage crisis situations.
RELEVANT EXPERIENCE
Management
Managing and complete training and guidance to adults with disabilities.
Ensure compliance with Medicaid Waiver, CARF, and NISH regulations.
Develop, write, and implement Individual Program Plans and individual habilitation training and behavior programs.
Schedule and attend team meetings for designated participants and for other program participants as requested.
Complete all evaluation/assessment reports, instructional and behavior program, progress reports, production data, incident reports, medication, attendance and other supporting documentation.
Provide training to and coordinate with supervisory personnel to ensure the proper implementation of behavioral programs.
Coordinate and participate in Interdisciplinary team process and other meetings pertaining to employee goals and objectives.
Direct the programs and staff of the rehabilitation services department
Set and implement guidelines for rehabilitation programs such as physical therapy, occupational therapy, speech therapy, and other therapies
Develop and implement policies and procedures pertaining to staffing and the budget for the department
Maintain working relationships with community agencies
Monitor treatment and progress of patients
Manage through subordinates and professionals in larger groups of moderate complexity
Provide input to strategic decisions that affect the functional area of responsibility
Clinically
Review patients' medical history and any referrals or notes from doctors, surgeons, or other healthcare workers to determine the best possible exercise and fitness regimen for the patient
Diagnose patients' functions and movements by observing them stand or walk and by listening to their concerns, among other methods
Develop individualized plans of care for patients, outlining the patients' goals and the expected outcomes of the plans
Use exercises, stretching maneuvers, hands-on therapy, and equipment to ease patients' pain, help them increase their mobility, prevent further pain or injury, and facilitate health and wellness
Evaluate and record a patient's progress, modifying a plan of care and trying new treatments as needed
Educate patients and their families about what to expect from the recovery process and how best to cope with challenges throughout the process
Measure blood pressure, oxygen usage, heart rhythm, and other key patient health indicators
Develop exercise programs to improve patients’ health
Timeline
SENIOR MANAGER – PRIVATE HEALTH INSURANCE SCHEMES DIRECTORATE
National Health Insurance Authority – Head Office, Accra, Ghana
Data Entry Clerk ( National Service Personnel) at Ghana Tourism Authority, Head OfficeData Entry Clerk ( National Service Personnel) at Ghana Tourism Authority, Head Office
IT Technical Support (National Service Personnel) at THE GREATER ACCRA REGIONAL HOSPITAL, RIDGE - HEAD OFFICE, KORLE KLOTTEY MUNICIPAL, GREATER ACCRA REGIT Technical Support (National Service Personnel) at THE GREATER ACCRA REGIONAL HOSPITAL, RIDGE - HEAD OFFICE, KORLE KLOTTEY MUNICIPAL, GREATER ACCRA REG