Lovia Xexemeku
Tamale
Summary
Skilled Assistant Chef with solid background in food preparation and kitchen management at Jeyads Lodge. Possess strong knowledge of diverse culinary techniques, recipe development and modification, and health-conscious meal planning. Demonstrated ability to streamline operations, enhance team collaboration, and optimize kitchen efficiency. Known for creativity in designing appealing plating presentations.
Overview
6
6
years of professional experience
2025
2025
years of post-secondary education
Work History
ASSISTANT CHEF
Jeyads Lodge
Tamale
03.2025 - 09.2025
- Assisted in maintaining kitchen cleanliness by organizing utensils and equipment for daily operations.
- Supported team by preparing ingredients efficiently, ensuring a smooth workflow during peak hours.
- Monitored food storage practices, adhering to safety standards to prevent spoilage and contamination.
- Collaborated with kitchen staff to streamline meal preparation and improve service speed.
- Participated in menu planning discussions, contributing ideas for seasonal and dietary-specific options.
- Executed quality control checks on all dishes before serving to ensure taste and presentation standards.
- Maintained detailed inventory records, assisting in ordering supplies to prevent shortages.
- Trained new kitchen staff on food safety protocols and proper equipment usage.
RESTAURANT MANAGER
Nite Fast Food
Tamale
05.2024 - 01.2025
- Implemented staff training programs to enhance service quality and operational efficiency.
- Monitored inventory levels and ordered supplies to prevent shortages and reduce waste.
- Conducted regular inspections to ensure compliance with health and safety regulations.
- Implemented customer feedback systems to improve service delivery and customer satisfaction.
- Coordinated with vendors to negotiate contracts and ensure timely delivery of products.
- Managed cash handling procedures to maintain financial integrity and reduce discrepancies.
- Trained new employees on operational procedures and customer service excellence.
- Resolved staffing issues through effective conflict resolution and communication techniques.
- Analyzed sales data to identify trends and adjust strategies for improved performance.
- Executed budget management strategies to control costs and maximize profitability.
- Promoted a positive work environment by recognizing staff achievements and encouraging teamwork.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
WAITRESS
PARKVIEW HOTEL
Dome,Pillar 2
10.2022 - 10.2023
- Maintained cleanliness of dining area and ensured adherence to health regulations.
- Monitored guest dining experience and proactively addressed needs to enhance satisfaction.
- Upsold menu items and specials to enhance guest experience and increase sales.
- Recorded orders accurately and communicated them to kitchen staff promptly.
- Engaged with guests to create a welcoming atmosphere and encourage repeat visits.
- Followed safety protocols to maintain a safe dining environment for guests and staff.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Answered questions about menu items, ingredients, and pricing.
VOLUNTEER MANAGER
Vivid’s Ventures
Tamale
05.2021 - 04.2023
- Developed and executed volunteer recruitment strategies to attract diverse talent.
- Coordinated community outreach initiatives to raise awareness of volunteer opportunities.
- Facilitated training program development for new volunteers to enhance skills and engagement.
- Managed database systems to maintain accurate volunteer records and participation metrics.
- Established partnership collaboration management processes to strengthen community ties.
- Organized volunteer engagement activities to foster a sense of belonging and teamwork.
- Conducted performance evaluation processes to assess volunteer contributions and satisfaction.
- Implemented innovative methods to recognize and celebrate volunteer achievements.
- Coordinated logistics for events to ensure smooth execution and positive participant experiences.
- Developed promotional materials to effectively communicate volunteer opportunities and benefits.
- Led workshops to enhance volunteer skills and increase program effectiveness.
- Maintained open communication channels with volunteers to address concerns and feedback.
- Created surveys to gather insights on volunteer experiences and program improvements.
- Collaborated with local organizations to expand volunteer partnership opportunities.
- Wrote, implemented and enforced volunteer program policies, procedures and standards.
- Maintained accurate records to track volunteer participation hours.
- Tracked and scheduled volunteers based on skillset and availability.
- Solicited feedback from staff and volunteers to improve existing programs.
- Implemented and planned formal and informal volunteer appreciation functions.
VOLUNTEER SHOP ATTENDER
Dylanry Ventures
Madina
02.2020 - 02.2023
- Assisted customers with product inquiries and provided recommendations.
- Organized merchandise displays to enhance visual appeal and accessibility.
- Maintained cleanliness and orderliness of the shop environment.
- Facilitated community engagement events to promote shop initiatives.
- Handled cash transactions accurately and efficiently.
Education
Higher National Diploma - Hotel Catering And Institutional Management
TAMALE TECHNICAL UNIVERSITY
Tamale , Ghana 09.2021 - 09.2024
Awudome Senior High School
Tsito-Awudome,Volta , Ghana Skills
- Food safety
- Menu planning
- Food preparation
- Quality control
- Inventory management
- Customer service
- Team collaboration
- Conflict resolution
- Attention to detail
- Effective communication
- Time management
Languages
English
Advanced (C1)
C1
Ewe
Proficient (C2)
C2
Twi
Intermediate (B1)
B1
References
References available upon request.
Timeline
ASSISTANT CHEF
Jeyads Lodge
03.2025 - 09.2025
RESTAURANT MANAGER
Nite Fast Food
05.2024 - 01.2025
WAITRESS
PARKVIEW HOTEL
10.2022 - 10.2023
Higher National Diploma - Hotel Catering And Institutional Management
TAMALE TECHNICAL UNIVERSITY
09.2021 - 09.2024
VOLUNTEER MANAGER
Vivid’s Ventures
05.2021 - 04.2023
VOLUNTEER SHOP ATTENDER
Dylanry Ventures
02.2020 - 02.2023
Awudome Senior High School