Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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LOVE AYIKAALEY THOMPSON

Accra

Summary

As a driven professional, I possess a unique combination of skills, experience, and a problem-solving attitude that enables me to thrive in a variety of dynamic environments. With a strong focus on achieving goals and delivering results, I am committed to adding value to any organization I work with. I excel at communicating effectively with team members and stakeholders. Additionally, I am always eager to learn and grow, and I am very passionate about continuously developing my skill set to stay ahead of industry trends and advancements.

Overview

6
6
years of professional experience

Work History

INTERNATIONAL PROJECTS ASSOCIATE

JUBAY AVENUE
09.2022 - Current
  • Developing and implementing the overall operational strategy aligned with the organization's goal and objectives and overseeing the day-to-day activities of the operations team
  • Develop and implement international educational travel and tour programs and itineraries for schools and other educational institutions in Ghana
  • Maintain strong relationships and provide support and guidance to clients throughout the travel process, including answering questions, providing information, and handling issues or challenges that may arise
  • Assessing potential risks in operational processes and developing plans to mitigate them as well as monitoring teams performance
  • Provide regular reports and updates on the status of tours and travel programs to the management team and other stakeholders
  • Lead a group of individuals known as ambassadors to the company to help promote our services

SALES ANALYST/SUPPORT EXECUTIVE

JSA LOGISTICS GHANA LIMITED
01.2023 - 10.2024
  • Gathered, organized and analyzed data, resolved discrepancies, and modeled information.
  • Supported sales team performance by creating effective tracking tools and systems for monitoring progress.
  • Provide support for customer order and account issues while assisting the sales team with administrative tasks, including CRM updates and sales documentation management
  • Streamlined communication between departments by creating clear, concise reports on key findings from data analyses.
  • Collaborated with marketing teams to develop targeted campaigns that drove increased leads and conversions.
  • Developed accurate sales forecasts by analyzing sales feedback and wrote reports for senior leadership.
  • Enhanced profitability with thorough sales trend evaluations and strategic recommendations.
  • Generated bar graphs, trend lines, and pie charts to represent sales data.

WAREHOUSE ASSOCIATE

GREAT ANGEL SHIPPING
09.2020 - 12.2020
  • Conducted thorough inspections of incoming shipments to ensure compliance with quality standards.
  • Accurately verified, processed, and managed customer invoices to maintain precise billing records.
  • Performed detailed quality control checks to identify and address product defects or damages.
  • Liaised with customers to provide exceptional service and guarantee on-time delivery of goods.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.

Intern

GCB BANK
07.2019 - 08.2019
  • Facilitated the account opening process and delivering a seamless onboarding experience for clients.
  • Provided expert guidance on a range of banking products and services, tailoring recommendations to meet individual customer needs and financial goals.
  • Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.

Education

Master of Science - Business Analytics

University of Ghana
Accra
09-2025

Bachelor of Science - Business Administration (Logistics and Supply Chain Mgt.)

Kwame Nkrumah University of Science and Technology
11.2022

Skills

  • Microsoft Excel
  • Microsoft Power BI
  • Data Visualization
  • Python
  • SQL
  • Analytical mindset
  • Communication skills
  • Presentation skills
  • Team-oriented
  • Detail-oriented
  • Organizational skills

Accomplishments

  • Beneficiary of the Jerron-Quarshie Educational Foundation Scholarship (2019-2022)
  • Scholarship Recipient of the Festman Learning Hub - Tech for Africa Challenge (Data Science and Analytics Track) (2022)
  • Certification of Professional Excellence in Enterprise Design Thinking Practitioner (2022) - IBM
  • Certification of Accomplishment in Data Analytics for Beginners (2022) - Festman Learning Hub
  • Certificate of Completion of Data Analytics Consulting Virtual Internship (2022) - Forage

Languages

English
Bilingual or Proficient (C2)
French
Intermediate (B1)

Timeline

SALES ANALYST/SUPPORT EXECUTIVE

JSA LOGISTICS GHANA LIMITED
01.2023 - 10.2024

INTERNATIONAL PROJECTS ASSOCIATE

JUBAY AVENUE
09.2022 - Current

WAREHOUSE ASSOCIATE

GREAT ANGEL SHIPPING
09.2020 - 12.2020

Intern

GCB BANK
07.2019 - 08.2019

Bachelor of Science - Business Administration (Logistics and Supply Chain Mgt.)

Kwame Nkrumah University of Science and Technology

Master of Science - Business Analytics

University of Ghana

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