Louisa Ofori-Duah
Kumasi,Ashanti
Summary
Good leadership and managerial skills of 8+ years with relevant experience, leading and managing different people from different background, engaging customers/people through effective leadership and managerial skills.
Overview
11
11
years of professional experience
9
9
years of post-secondary education
Work history
Sales Girl/Marketer-OAK Books & Stationery
OAK Books & Stationery
Kumasi, Ashanti Region, Ashanti Region
2022.05 - 2024.12
- Handled complaints in a matured and effective way.
- Collaborated with the team to generate higher revenue for the shop.
- Experience of dealing with troublesome customers in a smooth way.
- Prepared and kept track of invoices.
- Handled the online sales of products.
- Managed google ads and achieved solid increases.
Administrative assistant
GHANA COCOBOD
Sunyani-Bono Region, Ghana
2023.11 - 2024.10
- Organized files and prepared reports.
- Received , Dispatched and Filed letters.
- Typed letters using Microsoft word.
- Facilitated internal communication.
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Supported staff with administrative needs for photocopying, faxing and filing.
- Sorted and organised different types of information by document type, personnel or location.
Literary Group Leader, KNUST Presbyterian Church
KNUST Presbyterian Church
Kumasi, Ashanti Region, Ashanti Region
2017.06 - 2022.12
- Organized and prepared members when there is a church program.
- Wrote scripts for drama in the church.
- Directed drama in the church.
- Ensured members came on time for rehearsals through good verbal communication.
- Fostered team cohesion by organising regular group meetings.
KNUST Junior High School Band Leader
KNUST JHS
Kumasi, Ashanti Region, Ghana
2013.09 - 2016.06
- Led rehearsals, ensured professional growth and cohesive sound.
- Maintained high levels of discipline during practices, leading to better performances.
- Adapted quickly to different genres of music, showcasing versatility.
- Facilitated communication between team members ensuring smooth work flow.
- Practiced regularly with team members to maintain and develop musical skill.
Education
Bachelor of Arts - Political Science
Kwame Nkrumah University of Science and Technology
Kumasi, Ghana 2019.09 - 2023.08
West African Senior Sec. Certificate Examination - General Arts
Kumasi Academy Senior High School
Kumasi, Ghana 2016.10 - 2019.06
Basic Education Certificate Examination - Home Economics
KNUST Junior High School
Kumasi, Ghana 2013.09 - 2016.06
Skills
- Good leadership qualities
- Good verbal communication skills
- Good interpersonal relationship
- Detailed-oriented
- Good time management
- Team work
Languages
English
Fluent
Twi
Fluent
Dutch
Beginner
Affiliations
- Reading
- Learning languages
- Puzzle games
Timeline
Administrative assistant
GHANA COCOBOD
2023.11 - 2024.10
Sales Girl/Marketer-OAK Books & Stationery
OAK Books & Stationery
2022.05 - 2024.12
Bachelor of Arts - Political Science
Kwame Nkrumah University of Science and Technology
2019.09 - 2023.08
Literary Group Leader, KNUST Presbyterian Church
KNUST Presbyterian Church
2017.06 - 2022.12
West African Senior Sec. Certificate Examination - General Arts
Kumasi Academy Senior High School
2016.10 - 2019.06
KNUST Junior High School Band Leader
KNUST JHS
2013.09 - 2016.06
Basic Education Certificate Examination - Home Economics
KNUST Junior High School
2013.09 - 2016.06
Additional Information
REFERENCES
MR.Micheal Paddy Kwesi Asumanu
Regional Administrator
Ghana Cocoa Board, Sunyani
michael.asumanu@cocobod.gh
0208716194