Summary
Overview
Work History
Education
Skills
Accomplishments
References
Sociallinks
Timeline
Generic
LORETTA THOMPSON QUARTEY

LORETTA THOMPSON QUARTEY

Accra

Summary

To work in a very reputable organization that can afford me the opportunity to make effective use of my skills in a highly challenging working environment.

A visionary and highly motivated, and energetic customer handling executive with good marketing and business development skills. Experienced with managing client and client accounts and working in a team to increase productivity. A result-orientated professional with a proven ability to get results, generate revenue, improve service as well as reduce costs.

Overview

10
10
years of professional experience

Work History

SALES SUPERVISOR/EVENTS HEAD

REFLO
01.2024 - Current
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
  • Developed strong relationships with key clients, resulting in repeat business and increased revenue.
  • Checked store merchandise regularly for proper display and replenishment.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Promoted exceptional customer service by engaging clients on sales floor.
  • Collaborated with other departments to ensure seamless communication and smooth workflow across teams.
  • Generated detailed reports highlighting team achievements as well as areas requiring further attention or improvement efforts.
  • Orchestrated successful product launches, coordinating between marketing, sales, and product development teams.

Marketing Officer/Administrative Assistant

EarlBeam Facilities Management
06.2021 - 08.2023
  • Making cold calls to potential customers
  • Scouting for customers on the internet
  • Visiting and inspecting facilities
  • Organise and arrange meetings
  • Draft social media and handle some social media pages
  • Distribution of proposals through emails and visitations
  • Maintaining proper stock control
  • Plan and train workers
  • Make a follow-up on payments
  • And other administrative duties
  • Taking minutes
  • Oversee purchasing of logistics

Service Personnel

Krowor Municipal Assembly
09.2019 - 08.2020
  • Entering and processing of data
  • Processed and documented staff records, general administration, and archiving
  • Client data management
  • Compose and prepare
  • Compile relevant documents, reports, and agendas for meetings/calls
  • Act as a first point of contact: dealing with correspondence and phone calls
  • Type, compiled, and preparing reports, and correspondence
  • Other duties assigned

Marketing Officer

Interworld Binatone Ghana Limited
05.2015 - 06.2019
  • Taking customer orders
  • Receiving cash and payments
  • Liaised between the company and its customers
  • Listing of new products
  • Writing of invoices
  • Keeping proper track of customers and following up on customers for new orders and payments
  • Filing and documentation of staff records, general and administrative archiving
  • Mobilizing logistics for office use
  • Processing correspondence letters received from other company

Education

HND - Marketing

Accra Polytechnic
Accra
01.2019

Wassce Certificate -

Nungua Senior High School
Nungua
01.2013

Skills

  • Good organizational and administrative skills
  • Visionary and highly motivated
  • Excellent skills in marketing and business development
  • Track record of getting results
  • Generating sales
  • Improving service
  • Identifying and developing new business opportunities
  • Exceptional communication skills
  • Good time management skills
  • Able to work under pressure
  • Skilled in various computer programs
  • Good coordination and planning skills

Accomplishments

  • Awarded the best Sales executive of the year, 12/01/17
  • Helped to maximize the customer base of Interworld Products ltd. (Binatone)

References

  • Mrs. CAROLINE NEWMAN, 0503167458
  • MR. CLEMENT OSEI-AKOMEA, 0243471068
  • MS. JUDY QUARTEY, 0541540940

Sociallinks

https://www.linkedin.com/in/loretta-thompson-quartey-a26b47183/, https://www.facebook.com/naakwale.thompsonquartey

Timeline

SALES SUPERVISOR/EVENTS HEAD

REFLO
01.2024 - Current

Marketing Officer/Administrative Assistant

EarlBeam Facilities Management
06.2021 - 08.2023

Service Personnel

Krowor Municipal Assembly
09.2019 - 08.2020

Marketing Officer

Interworld Binatone Ghana Limited
05.2015 - 06.2019

HND - Marketing

Accra Polytechnic

Wassce Certificate -

Nungua Senior High School

Similar Profiles

CREATE PROFILE
LORETTA THOMPSON QUARTEY